Hilton Houston NASA Clear Lake

Old outdated property needs. A refresh needed and more staff

I loved the hotel. Everything was perfect. The environment was beautiful and the scent of the hotel smelled so good. The staff were very friendly and welcoming and helpful. The breakfast was delicious. My husband and I would definitely go back again if we travel from Austin to Houston. The lake view from our room was the icing on the cake.

All ok

Nice location Bed was not comfortable

The location was good. Staff were friendly and nice. Really nice lobby area nice view from the room and restaurant. We had a double room that was very small. The bathroom was ridiculously small. Also didn’t think we should have to pay for parking.

The overall condition of the hotel was dated and worn. It felt like a Motel 6, with a higher price tag.

Staff is very pleasant. Location is nice by the lake and nasa center. Beds are comfortable. Big rooms. The hotel is very old, the rooms, the tables and chairs in the breakfast resturant, everything is very old.

The shower had mold in the ceiling.

Our stay was nice. Would consider staying again.

Location Bathroom

Clean; convenient location for us. Our stay was torpedoed by a thunderstorm-caused power outage the first night. While service to the area was restored by mid morning, the hotel was still without power at 6pm, with no prognosis for restoration. We canceled the remaining 4 days of our reservation and moved elsewhere. The hotel refunded our one-night stay.

Breakfast was 25 a person for typical hotel food that should be complimentary, price is way too high for what your given. Parking is 9 dollars a day. We reserved a room for double beds but were shocked to see they were just barely larger then two twin beds. We assumed they would be two queen size beds since that's been our experience at every hotel we've stayed in, in the past. Furniture was very warn down, cabinet to fridge never closed would swing open constantly. Room was always hot even with windows shut and AC going . No microwave in the room. A very scary safety concern was we went down the stairs and the 2nd floor door was boarded up so u couldn't continue down the stairs. That's a fire safety concern.

Superb

The night manager Andrea was a treat, she was very pleasant and helped us out massively. Rude receptionist, smelly and damp room. I’ve never experienced a damp bed it was gross. Moved rooms at 3am, still terrible. Left early and got a refund for the following night.

A man in front me of me said he was going to call corporate office because nobody called to notify him and he had been staying at Hilton properties for over 30 years.

It was affordable for 2 people! Way better then going off location! Eggs, Pancakes, waffles, cereal, fruits. Sum1 making your own omelet! Smelled like sum1 was smoking them

Lost power and no lights or plugs made it very difficult for getting ready. Wife wasn’t happy. And no compensation.

Amenities were good and bed was very comfortable. Walls in the room are not very soundproof. I could hear children next door, the tv’s playing and even the guest snoring next room next to me

The room was clean and comfortable, and the location was convenient for visiting NASA and the surrounding area. The view of the lake was nice, and overall the hotel atmosphere was quiet and relaxing. Ice was not available during my stay, which was disappointing. Also, there seemed to be a duplicate parking charge, so guests may want to double-check their parking fees after checkout.

Location It was the worst Hilton I ever stayed at