Country Inn & Suites by Radisson, Houston Intercontinental Airport East, TX

Both very rude people

Dirty rooms, mold, only 1 working washer and dryer, no water fountain to refill bottles. Poorly compensated for inconveniences caused by their lack of cleanliness

It was quite Clean on the outside for the most part can’t say the same for the rooms inside.

My room was well furnished. However at 12am midnight the central air conditioning system smelled like cigarette smoke or mildew. It was very bad and I could not sleep for several hours. The hvac system really needs an upgrade or replacement.

My stay was Blessed and Pleasant

Nice, quiet, and peaceful. I was able to get a good nights sleep.

I only gave this hotel 4 stars because it is under renovations. The rooms was great. One of the rooms i stayed in did not have a trashcan, which I'm sure was just an oversight. I wasn't able to enjoy breakfast only because I checked really early. When in Humble this will be my go to hotel. Each room I was in was like a mini apartment without the stove. The bedroom was separate from the living room and the sofa let's out into a bed. Which if you are traveling with kids it's great because there are 2 televisions.

I couldn't even stay in here and requested a refund. They would not refund my full stay. The room stunk and the bed looked like it was laid on. I would not take any kids to this hotel nor stay here even if it was the only hotel in the area available.

Breakfast was fine.

This day was OK but my sheet were not changed as they supposed to be changed every 3 days during our stay and the breakfast was ok i guess it could be better and the front desk was not very helpful at times when addressing issues.

Clean, comfortable, great breakfast too!

Even though property is under renovations was still clean and maintained. Staff was very helpful

Hotel is undergoing renovations but was still clean. The staff was very helpful and considerate.

Only problem we had was the morning we left. They started remolding in the next room at 8ish and woke us up.

N/A

Breakfast was bad, I understand it is undergoing upgrades. If anything the breakfast should be better.

Property was nice, bed was comfortable. I wish they had more options for people that dont eat meat. Overall a nice play to stay.

have stayed here before however will not again. hotel is VERY MUCH dis-repair. stains on sofa, and wall. crack in wall. baseboard quite damaged. dresser drawers would not stay shut. bathoom door sticks. bodywash dispenser broken off wall. brought another couple with us and was VERY embarassed that i suggested tis hotel. DEFINITELY OUR LAST VISIT THERE

The location and breakfast. The rooms were not like the pictures on hotel very small the a/c didn’t work so good. The inside pool was freezing cold.

The stay would’ve been tolerable if the front desk agent hadn’t overcharged me when I extended my stay. Every time I asked the same front desk agent for something he acted as if he didn’t know anything. When I got the chance to speak to a different front desk agent she was very helpful and processed the refund of the money that I was overcharged but I’m still waiting on that refund.