Azulea Isla Mujeres Hotel & Spa

The views from our room was the best. The road is still rocks and It is a bit far from points of interest, but the tranquility, service and the view was worth it.

The only thing was we had no wifi in the rooms and the pillows were quiet hard for me which is personal preference.

The clean property is and location Nothing

The ocean view Only the 3rd floor units have the view in the photos. The air conditioners needed repair during our stay. There wasn’t a coffee maker, kettle and microwave in the kitchen. The pots and pans were broken or missing. Repairs were required in both units we stayed in. The unit is further out than we expected and even though we planned to use the bus the bus service was spotty to not available. Taxis from the location are 200 pesos each trip. We ended up renting a golf cart for 5 of the 8 days for 9000. Pesos. The roof tops don’t have any furniture so even though this is the best view there is nothing to sit on so you can enjoy it. The hot tub didn’t have any water in it. There are a lot nicer places to stay on Isla!

This was a great boutique hotel! Very private and on the South Island which is quiet with picturesque ocean views. Our room was a King suite with two full baths. There was a daily continental breakfast which was excellent and a great way to start our day. You do require transportation to see and access the entire Island but we knew this before booking this hotel. We purposely wanted to avoid staying in the popular North Beach area due to congestion, noise and partiers. This place was the answer and all of the staff were friendly, accommodating and professional. Highly recommend it! It met and exceeded all of our expectations.

The location No tv in the master suite

breakfast was not good. long walk into town. taxi too expensive, so i walked and or hitch hiked. electrical power was down. no AC. too hot. had to leave one night early to find a comfortable room (with power and AC). i requested a refund for the one night. i did not get one.

My experience was amazing from check in to check out. The staff was really helpful, it was clean, quiet. Really loved it.

it was a nice apartment while equipped kitchen. I wanted to be able to cook after stating for months in hotels. nice location as well. they cleaned the room every day.

Good

The view from my room was beautiful and the bed was comfortable. The room was dusty and not up to par. The paint was different colors in different places,rust was throughout the unit. My door was beat up. The fan was filthy and the room had an unpleasant smell. Not really walkable to anything.

Set back off from the main road, which is nice because the traffic can be noisy. Still had an amazing view of the ocean and sunrise. The ocean view room , we didn't have to leave the bed to see the sunrise. A couple comments mentioned it smells. The entire island gets a sewer gas smell at times. I did notice strong odors at times that would come and go. I would definitely book a room here again!

Great facility with large rooms with porches. Some have a view of the ocean. Quiet location about 100 meters from a sand/rock beach. Staff very nice. There is a wastewater treatment facility about 300-500 meters away. When the wind in blowing the wrong way (or it is particularly hot), the smell is pretty overwhelming. Of the 5 days we were there in March, we had one day of that.

Poor

We were so disappointed with this property. When we arrived to our apartment there was an awful smell of sewage in the kitchen and urine in the main bathroom. The apartment was also not clean. We spoke to the host about the smell and he said it was coming from outside, yet when we sat on the balcony there was no smell at all. After finally admitting that there was an awful smell in our apartment, they offered to move us to another apartment in the complex. We viewed another apartment but we did not trust that this apartment was cleaned properly either. We felt extremely uncomfortable staying here and requested a refund. We were told by the host that he could not refund us as we booked through booking.com and that we needed to contact them for a refund. When we contacted booking.com, they said the property refused to refund us. I would not recommend staying here - it is not like the pictures at all.

Ok Sewer smell every day

Exceptional

Very quiet and located on the Punta Sur side on of Isla. You need some sort of transportation to get to and from the hotel for dining etc. A light breakfast (fruit and pastries) were provided which was very nice/unexpected. Room did not have a fridge which would have been nice touch to keep food/beverages cold.

Great little place to stay staff are very friendly and very attentive so if you had an issue or a problem they got right on it we found the place was not a bad location the road going in needs a little work it's a little hard on the local taxis there's a big cement Chunk in the road other than that that's not the actual hotels fault but we loved her stay the staff are very friendly and the little stacks and Treats in the morning was a real nice touch because of the fact that the closest restaurant wasn't so so close but if you ever want to go for breakfast and you're staying here try my akita it was a very good restaurant thanks guys for having us in your home

The staff was really nice and helpful. We booked two rooms and they were both in perfect condition - clean and comfortable. The pool and jacuzzi were great, too. Just a short walk to the beach. Amazing view of the sunrise from our room, and sunset from the jacuzzi. All was good.