The Trip Istanbul Hotel

Staff, location Cleanless, conditions

Friendly and helpful staff Simple room but with full amenities: air condition, fridge, TV connected to wi fi and hot water Short walking distance from Sultan Ahmed area and from metro station Excellent value for money

We booked it for 2 weeks, but we didn't stay Bacause it was so bad. First thing: they are liars! so polite but liar. They don't have any big bed for 2 person in any room, only twin single beds. But it's available for you to book. This is first lie. Second thing is: non refundable! do not reserve any hotel like this in Istanbul ever. You will see smelling stairs, dirty room floors, a refrigerator(mini bar) that hasn't been cleaned for long time and bathroom smells so bad. Then if you want to cancel they say more lies: 1. It's not in our control, booking should call us with phone (booking never calls any hotel, just email) 2. Commission is 30 percent you should pay us and then cancel. We don't charge you anything it's booking fee (commission is not 30 percent! wtf!) 3. If you cancel without refund we can not pay you because after that Booking does not make the room available for others to book (another lie, any cancellation makes the room available for booking users immediately). (I called booking customer support and verified all these) Anyway, me and my wife cancelled and paid 90 euros with card to them, I had to say we changed our plans and want to go near Taksim so they don't get offended and keep our whole money for their shitty hotel because we said it's not clean. We did free cancellation and the guy approved it (remember they said it's not in our control) after 1 hour talking and all those lies and paying 90 euros. The whole price was 301 euros. We never stayed for more than 1 hour. The manager said: "it's non refundable and other hotels won't refund anything but I'm helping you! Pay 90 euros to us and we will do free cancellation. We need the receipt for Booking.com it's not a money for us!" Usually it has a big discount in booking but it's bot real. The real price for this hotel is much less. Don't get fouled with the 500! euros discount in Booking.

Mr. Ramdan, our staff member, was very cooperative throughout the trip. He always scheduled our next day’s visits efficiently. His guidance and experience in tourism were fabulous, making our journey smooth and enjoyable. Single bed into room, we don't like. In family trip, it should be double bed

Mr. Ramdan, our staff member, was very cooperative throughout the trip. He always scheduled our next day’s visits efficiently. His guidance and experience in tourism were fabulous, making our journey smooth and enjoyable. They have single bed into room, this is not good when you are travelling with your spouse.

Everything was great

Location and staff, specially Ramadan & Serdar Nothing

The noise from the street feels like you sleeping oitside

Fake pictures nothing to like. Staff only conversed in google translate Very basic cramped small rooms nothing like the pictures

It was very good location close to Abdul Hamid mosque that is the only good thing. Upon arriving they asked me to pay for hotel which I did with my credit card. I realised that bookings charged me as well and I showed them my bank statements showing that I have been charged twice. That was on 21st January 2025, believe it or not I still have not received my money back each time bookings.com contacted they said they will pay money back into my account and lied every time. They said they will pay on 25th January than on 14th February than on 4th March. Bookings.com realised what was happening and refunded me my money today. I would strongly advise anyone to stay at that hotel. Just completely dishonest people who will lie without any shame.

Very good

It was so clean and good staff but it’s location little far and difficult to access to public service

My friend and I had an incredible 7-day stay at the hotel that exceeded all our expectations. What truly made our experience unforgettable was the kindness and hospitality of the staff, especially Ramazan. He went above and beyond to make us feel welcome and comfortable, and we’re deeply grateful for his warmth and genuine friendliness. Ramazan played a huge role in making our time at the hotel so enjoyable. Without a doubt, we’ll be returning! We're already planning our next trip to Istanbul in August and look forward to staying at the 'Trip Hotel' again. Amazing value for money—thank you so much!

Staff is very friendly, and always ready to help. Highly recommended

Very friendly staff, relatively clean rooms. The hotel is a DIY project. Everything is done with an extremely low quality. Unfit or poorly measured parts, residual caulk hanging, uneven bathroom sink, etc. The windows haven't been cleaned since 1453. There was a sewage pipe right outside of my window. The room was not refreshed in ages. There were huge discoloration spots on the floor.

Exceptional

Nothing Nothing was working

Very good

Manager Ramazan is very useful and kind.

The location of the hotel is great. You can walk to the old part of the center. Restaurants are also nearby. The air conditioning and TV in the room did not work. The bathroom had no door.