Blue House Hotel

Location of the hotel is quite close by to the touristic sites like hi Sophia and Sultan, Ahmed, mosque and Topkapi Carlos and a lot of sides that you can see in a walking distance Wi-Fi need to be improved

Location Roof top views Good breakfast Conflicting front desk information about airport return transportation

The only thing that this hotel has good is the location, but everything else was terrible. The first room was terrible, the ac was not working there was a bird nest on the light above the bed, the bathroom and furniture was old; plus the room was so dirty. The problem is that men clean the rooms, that’s the main reason they are dirty. The hotel cannot be remodeled they need to build a new modern one. They gave me another room with twin beds, that they had available, with almost the same problems, except that the ac was working.

Excellent service, this is my second time

A bit older hotel. The staff is friendly and helpful. The breakfast is delicious and filling.

The location and hospitality. It’s right in the heart of everything. Literally a five minute walk to Blue Mosque. The mosques can be seem from the rooftop restaurant. The hotel was charming. Loved that it has two restaurants. The food was great! The servers went out of their way to be helpful. They responded to my email inquiries in a timely manner before arrival. It was perfect! Will definitely stay again when we return to Istanbul. No complaints at all.

Amazing people works here Especially Farrukh from Uzbekistan ?? make our stay comfortable such a good Gentelman always ready to help! Outstanding location ? love From Brooklyn USA ??

Staff courtesy , location and breakfast

The size of room

None

Blue Mosque & Sofia Mosque and other locations were near. Breakfast was not satisfied.

My stay at this hotel was calm and comfortable. I thank the staff for their efforts and thank the owner, Mr. Yassar, for his kind and courteous treatment. I highly recommend it.

Very close to historical places Night shift supervisor should speak bit English

Everything Nothing

Location! All major attractions are within walking distance literally. Even the airport bus service is a block away. Yet, it is situated in a neighborhood with lots of local colors (and cats). Breakfast offered plenty of choices. Not really.

Great location—right in the heart of the historic Sultanahmet district. The breakfast was decent and met expectations. It was a mixed experience. Some staff members were extremely helpful, while others came across as inexperienced and at times somewhat rude. The inexperienced staff did not seem to understand the fundamentals of customer service. I visited in the fall, and evening temperatures dropped noticeably, yet the heating was not turned on. When I asked the front desk why, I was told it “wasn’t cold enough,” which was not acceptable given the circumstances. The rooftop restaurant was also not operating as advertised. It was open only for guests to bring their own food or drinks, which was never mentioned on their website at the time of booking. One evening, I attempted to dine at the on-site restaurant but received no service. When I spoke with a staff member, I was told they were “too busy,” leaving me no choice but to find another place to eat. Overall, the property needs to be more transparent about what amenities are available and should be more selective in hiring and training staff.

Location. Staff was very friendly. Bed was great! Got good sleep. Bathroom was too small. Room was a bit tight with too many beds. Breakfast was good but wish there was some variety. Bathroom too tight. Staff missed a cleaning day. Either guests or staff speaking loudly around 5 am and waking us up.

We liked this property very much as first time travellers to Istanbul. It is right in the middle of all the tourist attractions and you can easily pop in and out. The front office staff and ground floor restaurant staff were always nice, courteous, and understanding. They offered us tea as we were too early for the check in time and helped us with arranging breakfast. We will definitely stay with them next time as well. Their breakfast was brilliant and we enjoyed it very much. They have a terrace restaurant, and the staff there was a bit indifferent once we went there for the view and to enjoy some hot beverages. We initially asked him whether they serve tea, and he said yes. When we mentioned to him that we are staying in the property and would like to have tea, he mentioned only beer is available. I understand this if the restaurant is busy but there were many open spaces and we were ready to pay for the tea. Maybe they serve tea for free and were not ready to serve us for free. In the room description it is written, Hagya Sophia view, but in reality it is Blue Mosque view. Both are wonderful architecturally so no complaints. The shower is showing its age and is a bit difficult to get the right temperature, but once you get the hang of it, it's fine.

Nothing

The location was great. Also the views from the terrace were breathtaking. The crew was kind and friendly they upgraded one of our booked rooms which was much needed for my elderly mom and my disabled sister after the hardship we went through at the istanbul airport due to lack of wheelchair assistance. The hotel was like the light after the dark tunnel. Big thanks to the hotel team . The noise at night was loud and we could hear people talking and walking all night.it was hard to get comfortable deep sleep.