New City Hotel

Overall cleanliness really needs improvement, walls had smudges on it, lower side of bed had huge, dirty stains that looked really bad, also there was a hair in bed from previous guest I think. Fridge was really dirty too.

Very little. Only the attempt to change rooms and the acceptable location. Non-smoking rules are not enforced, with constant cigarette smoke affecting my health. Heating system does not work (only portable heaters), and WiFi is unreliable. Basic services advertised are not delivered. This is misleading and unacceptable.

Some facilities

Location is too close to metro station, many restaurants around, very friendly staff and good breakfast

The staf was very bad

The staff don’t speak english so it was very hard to communicate The breakfast is very little and tasteless The room is very very small and in the picture it looked so much larger They don’t clean the room everyday so basically no room service They dont change towels

- Breakfast was horrible. - Old rooms. - bathrooms not clean enough - shower was draining - not enough blankets and pillows

Since this is a budget-friendly option, expectations should match. Breakfast was okay but could be more diverse. Street noise was an issue, even with windows closed. Sound insulation needs improvement.

I really enjoyed the Turkish breakfast every morning. It was a simple breakfast with freshly scrambled and boiled eggs, beef sausage slices, cakes, and tee/coffee. The reception staff was always smiling, greeting, and ready to help. I wished they would include fresh filtered drinking water as part of the breakfast also. And the breakfast timings should start earlier than 8 am since some guests get up much earlier for tours/activities. The internet was not the best on the 4th floor, there were good connection days and not so good days. It was hit or miss. I hope they can fix that.

Disappointing

Location & price

Close to the metro line ( osmanbey stop). Clean and spacious room . Friendly staff .Manies restaurants cafeterias and shops around . None

Good value for money

Place/Price There is night music sometimes from bar new hotel

My stay at the hotel was good, not excellent. When I arrived, the bathroom wasn’t clean, which made me question the cleanliness of the rest of the room. The breakfast was very basic. The location is excellent, and the reception team was welcoming, but when I asked about local tours, they didn’t have much information. Overall, it was an okay experience.

The staff was really cooperative plus the location was really good, very close to metro station and malls.

Great location

It should be different day by day but overall it was good The breakfast wasn’t the best but it was acceptable

Exceptional

The breakfast was nicely prepared and the staff were very kind and helpful. The area was very central so easily accessible too. The bed was hard and springy to sleep on and a little bit cold too