Pera Rasso Hotel Boutique Hotel

Staff was amazing The location was on a hill

Good location near shopping, restaurants and bars. The pictures made it seem a little more premium and luxury than it really is. Price value is not amazing.

Just the location was

It was a great time staying in this hotel . It is the location near Istiqlal street and near the Galata Tower Everytjing is fantaztic The room i had is delux i love it The staff shows respwct and they were friendly The bewajfast was delcious I am going to stay heee again and again Sometimes there is some noisy in yhe steets and in hotels around But it didn’t last ling

Updated based on Response below from hotel owner. I was moved to the suite because it was supposed to have air conditioning so I could keep the windows shut. It did not. When I asked about that after another night of NO sleep, I was told that of course it did not have air conditioning despite them showing me the remote for the air conditioning. At this point, my days have been completely ruined and I was upset. The owner literally laughed at me. I had been told I could possibly get a refund or moved to another hotel. She offered neither. So I left. Original review I had a sleepless two nights out of a week I book and paid for. The room 1) was hot despite supposedly having A/C, requiring me to open the windows to get cool air and 2) the windows could not be opened because of the loud club that goes on EVERY night (I was there early in the week) until 5am. There are always people out late in the streets making a lot of noise. I did not sleep until 5am each morning. The staff and the owner were not helpful despite one telling me they had another hotel. I gave up after the second night, as the owner was offering another room in the same hotel (I'd already moved once). It was the first break I've had from caring for my Mom with Alzheimer's and I did not want to waste any more time on another loud room. When I told that to the owner and became emotional, she mocked me. I walked out and found another hotel. Life is too short to stay with people like this. Booking.com and the owner at Hotel Pera Rasso refused to issue me the full refund, not even a refund for the five nights I had to book at another hotel at a higher, last minute rate. Booking.com informed me that the hotel cannot control this noise in the neighborhood. Even if that were acceptable which it is not --not until 5am, the room was hot and was supposed to have air conditioning. , I have started booking direct with hotels as if in this case, Booking.

The location is great. The hotel staff are friendly and were great with organising a car transport to and from the airport. Plenty of nice restaurants and bars and the Istiklal shopping street nearby. An easy walk (down the hill) to the number one tram which takes you to the main tourist areas. And the funicular tunel is just a few minutes walk away too. The room was clean and comfortable. There is a nightclub somewhere nearby, you can hear the music at night. Would recommend bringing earplugs if you are a light sleeper. Breakfast was not available until 9am - not convenient if you are setting off early for a day of sightseeing. (not sure if this is typical for Istanbul hotels).

Location is perfect

One small thing is the breakfast was the same every day.

Meals to buy

Loudness of the music from main streets nearby

Location and staff

Thank You! The location is perfect, and the staff was so nice and helpful.

Location is very good, in the heart of Pera and just meters away from Istiklal street. It's in a small street so you're also away from the crowd. Very attentive reception, special thanks to Ilayda who made sure I had everything I needed. Room was spacious and breakfast was also decent. I arrived a bit after the check in time and got my room key. When I entered my room, I realized that it was not cleaned. I went back to the reception and had to wait until the room was cleaned. This was not a nice experience, and not expected in such a hotel. So although I liked it overall, I think the service can be better and more professional given the price.

The carpet in the room had dirt on it. No cleaning service during 3- nights stay.

Exceptional

Very good

Great experience

Nice hotel, friendly staff and hospitality and helpful.

Nice clean and good location delicious breakfast and very welcoming staff

Nice inside. Helpful staff and very tasty breakfast. Nothing, great value.