Dan Panorama Jerusalem

Food was good but not 'fantastic!' The staff was wonderful. TV stopped working - fixed within 20 minutes. Staff went out of their way to ensure that we had everything we needed on a very busy weekend. No complaints!

Location Very limited parking - the parking attendant told me to circle the neighborhood, and I had to walk 3 blocks to get to the hotel. The staff are uninspired - they all look unhappy to be there. The food was awful.

I booked under my wife’s name because she is not an Israeli citizen, but when I arrived I was told I had to pay VAT because I am Israeli.

Comfortable and wonderful service

Breakfast was great. Location was great

No air conditioning in room during winter months

Great location!

We were in Jerusalem for the first time because of a wedding. This is a large well-located hotel and the service was excellent. They have a big dining room with a variety of breakfast selections. Although for us, we had to look carefully for food we are used to eating in the morning. But this issue was one we experienced throughout our trip. They did a great job with our laundry. The issue we had was a TV that didn't work, but techs sent worked hard to try to fix it. Finally, the TV was replaced with a new one. The heating and A/C system was different than what we were used to. It was very warm when we first entered, and then we learned that the hotel can either provide air conditioning or heat. We were advised to open the window to get cooling, and we turned off the heat. When it was too cold, we closed the window and turned on the heat.

Close walk to everything but not in the middle of all the chaos. Room was large and comfortable. NA

Enjoyable hotel, good value

Food is excellent. Room was spacious by Israeli standard. Elevators were very good. Location is perfect for walking to the Kotel or bussing to the center of town. There is a shul around the corner (Ohel Yitzchok) if you need it. Shabbos meals were expensive but within the norm for Jerusalem.

The staff at the reception were very good:John,Oded and Saloom!!

The view from my room (the attached image is a zoom view into the old City) and the availability of newspapers in English at breakfast. Staff was helpful almost all the time. The central location is a plus. there could have been more fresh fruit at breakfast.

Convenient location Unhelpful concierge.

Staff very accommodating No caffeine free americano or other decaf coffee other than instant decaf

Salum should be running your hotel. He was so gracious all smiles all the time, would do anything to. Ake sure guests were happy and comfortable. Size of the suite was nice. Breakfast was pretty basic, not really so good. Gym needs work. Not good at all.

Not worth $500 a night

Hotel location. Live music. Helpful staff. Very limited parking lots. The hotel was fully loaded and little bit messy and not organized in lobby and especially in restauran. Staff made his maximum efforts. The hotel needs upgrade

Delicious and fresh breakfast! Friendly and helpful staff.

Excellent