Bamus Sarovar Portico Kampala
About Bamus Sarovar Portico Kampala
Comfortable Accommodations Bamus Sarovar Portico Kampala in Kampala offers four-star comfort with air-conditioned rooms featuring private bathrooms, bathrobes, and free WiFi. Each room includes a TV, wardrobe, and complimentary toiletries. Wellness and Leisure Guests can relax at the spa and wellness center, sauna, and terrace. The hotel provides a fitness room, steam room, and full-day security. Additional amenities include a child-friendly buffet, room service, and free on-site private parking. Dining Experience The modern, family-friendly restaurant serves lunch and dinner with a buffet breakfast. The bar offers a variety of beverages in a welcoming atmosphere. Local Attractions Located 25 mi from Entebbe International Airport, the hotel is near Fort Lugard Museum (16-minute walk) and Gaddafi National Mosque (1 mi). An ice-skating rink is also in the vicinity. License Number(s): 1001288489
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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The premises was clean, the bathrooms were very modern and inviting. It was genuinely good value for money. The colors and the decor were very uplifting... it generally has a good energy. The fluctuation in pricing of certain food items, you paid one price for a certain meal, the next day the price would change. Likewise one day there is a buffet for breakfast, the next day it was menu based. That left an impression of non professionalism, such scenarios should be mitigated so that the experience of the guest is consistent. Secondly, there were different hospitality standards with regards to the different services. The front desk was exceptional, the manager there was polite consistent and always checked up on guests. The restaurant staff all displayed the same level of hospitality. However, the coffee shop was very poor in that regard. Most of my meetings were held there, at times we were just ignored, often we had to call for someone to assist. This leaves a bad impression for people visiting the premises
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Me and my colleague paid full total room rate then at check out the manager was forcing us to pay another money .
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I liked hotel cleaning ,staffs I didn't like how guests are handled by front office manager called Kamara ,she was running after guests asking for extra money that it's VAT 18% which was even included in the total room prices .management should work together with there booking agents to rectify this not asking guests
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Receptionist at night was perfect Nothing
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Some facilities were not yet available
