The Shore at Katathani

Friendly staff Cleanliness

Just wooooooow

Abdulla and rosy was the best, the Place is nice and clean , the sea is the best part of my experience.

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Perfect stay. Fabulous for couples.

الافطار لذيذ و الخيارات متنوعه الطاقم متعاون جداً جداً الفيو للغرفه حلو مره وجود الحشرات بسبب وجود الاشجار، علماً اني ما اخلي باب ولا دريشه مفتوحين لاكثر من ثواني (اشتريت مبيد بالفيش و قلت بشكل ملحوظ) لقيت ثعبان عند دريشة الحمام من برا و جابو بخاخ و ذبحوه و عرضو علي تبديل الغرفه و كان متساعدين من الناحيه هذي

Location & beautiful scenery Very dirty and poorly maintained hotel overall. The rubber lining on the balcony doors had completely fallen off and was never replaced, leaving a large gap in the middle the entire time. We stayed for two nights. On the first night, we found lizards inside the room, and on the second night, we found a spider the size of a full palm. The lack of maintenance and cleanliness made the stay very far from romantic & extremely uncomfortable.

Very friendly Location and service

Every staff member worked hard to see that our stay was the most wonderful vacation experience we have ever had! The room needed some maintenance. Cracking paint, loose electrical outlets, light bulbs that didn't work.

The warm welcoming, very friendly staff , breakfast was great.

The entire facility was clean, the staff were kind and the customer services was superb.

A beautiful resort perfect for relaxation and escaping the noise. It’s very suitable for couples looking for a private and intimate atmosphere. The staff are extremely kind and friendly, and the breakfast is very delicious.

It was a wonderful hotel located in a fantastic spot at Kata Noi Beach in Phuket. The villas were absolutely stunning and beautifully decorated in a style that perfectly reflected Phuket’s tropical atmosphere. The hotel’s restaurant, The Harbour Restaurant, was also excellent. The service was impeccable, and the Thai dishes were both elegant and delicious. The staff were extremely friendly and helpful throughout our stay. We would especially like to thank Jessie, Hakimi, Jony, Lamborghini, Cookie, and Kevin for their warm hospitality and great service. The resort’s mobile application was also very convenient and easy to use. It made it simple to book dinner reservations, browse restaurant menus, check daily activities, arrange golf buggy transportation within the resort, and order room service or in-room amenities.

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Reception was very rude.

Superb resort, very private. Good food and service. Far from other beaches like Patong beach.

One bad encounter made me really upset: When I arrived with my wife for the honeymoon one of the transport staff told me welcome back !! I was never there and I am with my wife in the honeymoon! How stupid can you be to say something like this to a guest with a woman!

Room was nice and specially the view was exceptional Reception staff are always in a rush or too busy

The only positive aspect of our stay: friendly and helpful gold car staff. 1. Severe Food Poisoning & Poor Compensation During our stay, I only ate hotel food and unfortunately suffered from severe food poisoning. I reported the issue at checkout and requested compensation, but the only offer was a 50% discount on the room service (which consisted of bananas to help with my diarrhea!). I ended up having to visit a clinic where they confirmed it was food poisoning and administered IV fluids. To make matters worse, I had a 20-hour flight back to the US that same evening. Traveling under those conditions—dealing with diarrhea, nausea, and dizziness—was a nightmare. Despite the clear health risk, the hotel did not take any responsibility. 2. Outdated and Poorly Maintained Facilities The hotel itself is clearly in need of renovation. It did not feel like a 5-star establishment. There were visible damages and peeling paint on the ceiling and throughout the room. The shower also had drainage issues, and the water would just sit there instead of draining properly. 3. Unacceptable Room Condition Upon arrival, our room was infested with ants. It was extremely unpleasant. The hotel staff did come to spray the room with DEET, but the smell was overpowering and the whole experience was very uncomfortable. the slippers in the room were used—clearly not replaced after previous guests—making it feel even more unsanitary. 4. Misleading “Romance Room” Description We booked a “romance room” which was supposed to have guaranteed ocean views. In reality, we had barely 50% of a view of the ocean, which was disappointing. 5. Inconvenient Villa Location The villas are located up a hill, requiring a golf cart ride to access them. While this may sound fun at first, it becomes quite frustrating when you need services or assistance and have to wait up. 6. Overpriced for What You Get We paid $800 per night, which is an absurd price given the issues we faced—food poisoning, poor maintenance, and lack of taking responsibility.

Amazing Staff!!! Breakfast is phenomenal! Highlight of our trip was this place!