Anatolia Park Hotel

This hotel was closed for renovations but continued to sell the rooms. We get there at late evening May 14, 2026 but there was nobody to meet us, hotel was dark. We went outside and some work man said the hotel is closed. I send several letters to the owner but got no answers. Stay away from this scammers Hotel is closed but sells the rooms

That was aweful - the hotel just refused to accept me despite I had my reservation already paid. Then I waste about 3 hours to try to explain the problem to hotel staff, they lied to me several times, then manage Booking.com claim, spent money for 2 international calls for about an hour (speaking to AI and awaiting mostly), then to find out another more expensive hotel, reach it etc. I did not get my rest, I was in danger etc, just because of scam hotel guys, and also due to absolutely inresponsible Booking.com. So, my experience - never again! Booking.com just gets money and then is responsible for nothing. They offered me 14 EUR of compensation. No way, guys! Leave that money with you, as I lost much much more because of you, so that was the last time I paid using Booking.com.

the location of the hotel is in the middle of city big parking problems if you are driving there best avoid as most likely you wont get parking nearby , the hotel was closed for renovations so i never got to stay there but was simple told off at the enterence to go fish for another place to stay

Close enough proximity to Kayseri Airport. Ability to readily get driver to Cappadocia There was a loud party of people carrying on until the wee hours of the morning - so a little difficult to sleep - even with earplugs.

The bathrooms in the rooms on the 1st floor with the toilet in the shower, the rooms hasn't been cleaned for 5 days,

It is near to the airport The bathroom was not clean, there were somebody else’s hair in the floor when it was supposed to be clean.

Friendly staff always ready to help, closed to airport. No private parking. Parking by roadside is limited.

Good

Clean room, helpful staff. Very good breakfast.

Very poor

The breakfast was average, there is no coffee machine, only instant coffee, no one speaks English so the can’t help you with what you want The rooms are not like what the fotos show at all, there’s exposed wires on the ceiling, the bathroom walls are dirty as well as the bedroom walls, automatic heating that can’t be set lower and when you go down to reception to complain about it, they don’t speak English nor can help in any way

The sauna was free for self use but not clean. Unsafe hotel. The night front desk employee didn’t give us time to talk didn’t show any respect. We were in the 5th floor and a restaurant bar with loud music until 1 am on the 7th floor. No way to sleep before a lot of noise. I went down asking the reception at night to find a solution : the guy didn’t speak English showing me translation that the music ends at 1 am I asked to change the floor he said ‘’ NO’’and he left. I was in front of the desk the guy didn’t respect I was talking to him he doesn’t listen and not even looking at me like I was begging. During my conversation a fight breaks out between a girl with her boyfriend/husband in front of a baby they went inside a room behind the reception we heard the scream of the girl things break, the guys in the hotel didn’t stop the fight or call the police they just hold the baby and let the mother be beaten. So noise from upstairs from the restaurant and noise from the fight. Unsafe place and I don’t recommend at all. After that I went to the restaurant asked them to lower the music the manager of the restaurant was nice and called the receptionist to ask him to change for us the room and then he did change us the room thanks to the restaurant manager.

The buffet breakfast had a lot of choices. The staff was friendly. And the location was good; a 10 minutes walk to the city centre. Nothing.

Spa, sauna, plunge pool. Close to train station.

Exceptional

price, ideal place for a stopover before flying home quite a walk for something to eat

Amazing

Staff were really lovely and welcoming. When we explained we were leaving very early and wouldn't be there for breakfast they offered to make us a sandwich and this was ready for us as we left! Really kind of them and really great service. The bed was comfortable enough and the bathroom was clean if a little tired but it was perfect for what we needed.

À lot of choice during the breakfast, Bathroom is nice. They said we have access to the spa what is not true. You can only watch the spa from outside, what a joke. A lot of noise, the wifi only work in the room and badly.

Exceptional