Westgate Vacation Villas Resort

Everything was great staff was very helpful

Very nice resort. The weather in Florida made it hard for us to us the amenities because they close down everything outside if lightening is close by for a minimum of an hour and they take forever to open it back up. We didn’t get to go to the waterpark because of that.

The stay was incredible, our vacation was amazing

Me encanto la estancia en ese hotel! Ya sea para visitarlo en pareja o en familia! Tiene muchas instalaciones ! El personal es muy atento y amable, las habitaciones están limpias y acogedoras ! De verdad quede muy complacida

First, we ONLY booked Westgate for two reasons, the hot tub in the room in the 1 bedroom villa and the waterpark on site. We found out that the waterpark wasn’t included after we flew across the country and checked in. They provided one free day due to the confusion but we wouldn’t have stayed there if we had known. This location was 20-40 minutes away from most of our activities. The first room we checked into was the incorrect room. Didn’t have the jacuzzi we wanted. It had an annoying ringing noise and we had to call the front to report this info. The phone didn’t work and they had to call me on my cell. We then left the hotel to eat and wait for another room to open up. We came back to the only good part of our stay - the room they moved us to, was the one we originally wanted and it was great. Keys: we had to get new keys almost daily. At least once or twice due to them stopping to work. Either on the outside doors or the door to our room itself. One of our first nights, we called for more towels. We showered due to travel and wanted fresh towels. We waited 2 hours before my husband went to the front (had to walk over to the front because our phone didn’t work). Spoke to a Nina and got attitude. Waited another hour (so over 3 hours) which made our time 11:30/11:45pm. We are all EXHAUSTED, and my kids wanted to

Perfect

Awesome place just wished they offered continental breakfast. The laundry room at building 5200 could use an upgrade, both dryers were acting up but the selection of pools is awesome, the restaurants were good as well

Todo

DONT RECOMMEND.

Nothinh...................

It was amazing clean, staff was helpful and very nice. We would stay there again

❤️❤️❤️

Excellent everything was great

Good place, great food, amenities for the kids

Beautiful property

Clean.

Rooms were very nice and newly renovated, the property was beautiful and huge!

No cleaning service for a 6 day stay.

everything was absolutely amazing from the staff to the room everything was perfect

Las habitación tenía mucha humedad el olor estaba muy fuerte y sábanas viejas