Atlantica Holiday Village Rhodes

The rooms. The furnitures were weary and stained, and the room was dirty everywhere. The shower extremely dirty, but your see stains on all furnitures including the fridge which was clearly not cleaned before our arrival. I complained and moved us to another room, which was somewhat better in terms of cleaning but far from a 5 star hotel. As if the rooms and all the other inside and outside spaces of the hotel were managed by different personnel. So really disappointed about the rooms, but the garden, the pools, other facilities were impeccable. Attached a few pics of the room but could have done many more...

During the peak season, you need to be aware that a lot of the desired activities & restaurants are occupied very quickly

Almost everything was to my liking. Some children activities are not all inclusive in case you order by Booking.

The resort is very clean, spacious, and rich with facilities. There are meals available throughout the day, which is very convenient for families. The staff is always friendly and smiling, and the water slides are fun and easily accessible. It’s important to note that if you come as a family with children, the hotel doesn’t guarantee adjacent rooms. They explain that an adult must stay in each room. At first, we were placed in rooms far apart, but the next night they kindly arranged a nearby room, so in the end, they handled it well. Also, the ropes course attraction requires an additional payment if you book through Booking.com, as they claim it’s due to insurance.

Baby crib was nice The pools are not heated even the one that is supposed to be, nor the kids pool. Food is not so good, and always the same. The cosmopolitan restaurant manager is really not nice and welcoming. Rooms lack toothbrush holders or cups, the doors are hard to close. No stroller access to upper floors. No body lotion or shower cap

Clean, quiet, great entertainment, friendly staff Pools were freezing - but we were there at the end of October! Archery took 40 mins for one shot each (2 of us) and equipment was not in great condition. The app is not the most intuitive

Service

Exceptional

pools, water park, food was great. stuff is amazing. waiting in line for breakfast or dinner without air conditioner is not 5 starts.. also - all activities for the kids are with application

Exceptional

Activity’s for children Food was shocking

Great pools, with a nice variety. The water park is nice, but only fully usable for bigger kids. The variety at the restaurants is huge, the quality of the food is ok. The animation team was great with lots of different activities for kids. Our son loved the kayaking in the pool and the little archery course. The bed was very uncomfortable. The main restaurant was loud, wild and pretty dirty. In front of the drinks section, you shoes were sticking on the floor, all the "fresh" dishes had residue on them, some of them even really dirty. Luckily we had the "Deluxe Package" so we could eat in the Cosmopolitan restaurant, which had a smaller variety, but was clean and calm. It would hace been helpful to know that the big slides in the waterpark can only be used by kids 10+. Our son was pretty disappointed. There is not much you can do outside the hotel, the nearby beach is not great, so not worth the walk. But I guess this is why you book all inclusive.

Room and size of the hotel Food, entertainment, cold water in pool and indoor jacuzzi.

The hotel is just amazing, was there for a wedding and it was just brautiful Nothing

All the facilities are excellent, the food is great and the people is super friendly. Plenty of pools and a good water park. Super recommended for families with kids

Superb

Very good

- When we booked this hotel, I requested a room in a quiet area. Upon arrival we found out we were upgraded to the deluxe area which you cannot book through booking. Deluxe area (with seperate pool, breakfast area and a la carte dining) is really worth the extra in my view - hotel booked us into the different a la carte restaurants prior to arrival which saved us a lot of hassle. The Japanese restaurant Paaru particularly was very good - friendly staff, sweet for our daughter as everywhere in Greece, specifically at the deluxe reception, guest relations, the lifeguard at the deluxe area and at the restaurants. - plenty of entertainment for kids at primary school age - I was asked to provide some feedback on our stay and must say I was really impressed by the responsiveness of the hotel staff on our feedback. I had a good conversation with guest relations where I felt I was listened to and my feedback was taken seriously - As I mentioned also to guest relations, the gym really needs improvement. There are no towels, and no equipment sanitizers, only hand sanitizer. Plus water leaking on the ground. There is a sign outside that you shouldn’t use the gym when sick, well in the current state the gym is the actual biohazard :) - quality of the alcohol is not up to my standards. Would pay extra for branded products such as mythos beer, premium wine and branded spirits. Some of the food products (ice cream for instance) could also do with an upgrade to 5-star - there are a lot of English guests as this is a First Choice hotel. Difficult for my 2 year old daughter to make friends with the UK kids somehow although she is easy going and speaks some English, doesn’t happen normally. However don’t let this put you off, because this hotel is really deserving of a more international population

the food, in general, was not good, and this is the best thing I can say about the food...they must improve both restaurants and buffet food...

Excellent selection and nicely presented. Very tasty and staff particularly helpful and on top of everything. Lazy river and slides were great. All staff were attentive and easy to talk to. Food across all restaurants was amazing. Buffet selection was excellent and sit down meals were great too. Drinks and entertainment was good for adults and kids. Football pitch and timed lighting was a highlight and our boys loved it. A great holiday - thank you to all staff at the hotel. No issues at all, we had a great time and I would be happy to go again.