Hotel City SM Business & Spa
About Hotel City SM Business & Spa
Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center. The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Luggage storage
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Very good
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Bad
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Nothing Staff behaviour was pathetic, they gave us a room outside the property which was without air conditioner and wifi it seems like a staff quarters. While asking to staff about the room they said we are fully booked and that’s best we can offer. After arguing with them for almost half an hour they agreed to gave us some other room. Which was also not good. Not replacing towels, they just folded the used ones and put them in place.
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Exceptional
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Exceptional
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Good
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Exceptional
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Na pewno pyszne śniadania , restauracja czynna do 22.00 z domowymi obiadami . Przestronny parking i dobre połączenia do centrum. Standard sprzątania mógłby być trochę wyższy .
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Exceptional
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Exceptional
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Good location and comfortable beds. Breakfast was good. Our room was on a ground floor next to the parking. It was really noisy and loud, so it was very hard to fall asleep. In the room we could hear everyone talking at the parking lot, people were smoking outside near our windows.
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Comfortable bedrooms, Convenient location with free parking space, Wellness and spa , Delicious breakfast and coffees . Helpful staff.
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Very convenient location with free parking space . Great, helpful staff. Good selection for breakfast. Delicious dinner served at the restaurant. Wellness spa was a bonus ☀️ It would be nice to have a kettle in a room.
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It is located in a quiet area It’s okay if you have a car, but walking is a bit of a hassle as it’s a fair way from the main road. I have plantar fasciitis in my left foot and that didn’t help.
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Very good
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Very good
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The room was dated and kind of worn out. The receptionist didn't rwally know the details about the hotel or the room.
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Nice staff in the restaurant. Quiet location. Safe parking lot. The room was dated and kind of worn out. The receptionist didn't rwally know the details about the hotel or the room.
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Superb
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Easy to park your car. Polite staff. Comfy mattresses Not good internal noise isolation. We were forced to wake up every morning from 06:30-07:00 when someone from the neighboring rooms was waking up and using the their bathroom or passing out of our room. We could literally hear the phone conversation from the next room. At least during the night it was quiet and you could sleep. Decoration and equipment are little bit old. Very “empty” bathroom from aspect of furniture. The available plugs were few and in a very inconvenient position (next to the small space between closet and wall)
