Hilton Garden Inn Lancaster

The room was clean but the breakfast sucked

Definitely going back !!!

room was beautiful staff welcoming and attentive great lobby with bar

We did not partake The bed was very uncomfortable. The bathroom was very, very small and the toilet very low. The air was difficult to control. There were warm and cold spots.

Good Price

Very good

Construction going On but didn’t interfere with us.

The room was not good

Bathroom was way to small,toilet was way to small,door to room did not shut right.and the pool was closed for remodeling and the fitness center was also closed. For 278.00 was very disappointed.

Hotel was undergoing major construction which I was to just started and was going to last 11 months. If I had been staying more than one night I would have left and gone elsewhere. When I went to brush my teeth after dinner the water coming out of the tap was brown. I did clear after a few minutes but was not pleasant. When I went to shower in the morning there was no hot water. I have stayed at this property several time before and it was just fine. I guess I’ll blame this on the construction but would not consider staying there again until the construction is finished.

Helpful laundry room and clean pool

The major complaint I had was the water pressure for the shower, it was not good at all. Building itself was nice externally well kept and decent parking. The inside was a c+ maybe. The hall ways around had musty smell and older looking carpet no biggie but it's a Hilton garden. Most I've been too were crisp looking. Trying to track down some sugar for some coffee in the morning was a little difficult but able to find some. Any how that's my take away!

Bad

The problem is they are so focused on gold members they treat regular paying guests like second rate guests. Sign on water bottle if gold member it’s on them all others you need to pay 3.00. Not the money just the sign is insulting

Very good

Hospitality and a warm welcome from the hotel team. They were well-mannered and polite

Bathroom was a little small , but updated nicely Couldn’t use my digital key, cause it got sent to my iPad instead of my iPhone

We had a great stay- room was clean, staff helpful.

Clean, pleasant staff and very good breakfast Toilet was child size

Toilet was child size