Courtyard by Marriott Lansing

External look of the hotel was very poor. It looked like an old unkept building. The parking lot was full of pot holes.

Remodeling happening

They never cleaned our room the entire week as they are so short staffed. Friendly though.

This hotel needs a major upgrade and a cleaning staff the worst stay i ever had

We booked a balcony room and didn’t get that and the tv just on the counter and the bedding wasn’t fully on the bed and the room reminded me more of a super 8 then the usual courtyard by Marriott we stay in

I’m usually a strong lover of most all Marriott chains or hotels, but this one needed serious help. The price was too high for the condition of the property. The room had a smell. The shower/tub was rust stained. The plug outlets on walls were so loose no block would stay plugged in. The ones built into the middle nightstand were all broken. We had to use the one plug by the mounted tv. The flip over inside door lock for a little added safety wasn’t there anymore-just holes from where it used to be. I like those bc I have had people accidentally given same room before and walk in or housekeeping knock once and just come in. Multiple times the entire hallway smelled heavily of marijuana. Just not great. My kids wanted to leave within the first hour. The staff were friendly! I went to get towels bc there were only 2 when booked for 4 people. They were kind and helpful. The breakfast I didn’t realize said it was for a fee, not continental. That is on me, but just to note for you! I never once saw it open though? Nice people, busy area, but horrible condition for the price.

Quiet. Staff very helpful and friendly. Bistro was great! Loved the coffee.

We had several rooms there for family. Some had microwaves others didn’t. some had broken lights and some had better TVs but it was clean and the staff was very nice and helpful. The shower had good water pressure and was hot. Very convenient to stores and restaurants. I would stay there again except for I would make sure that I had a room that had functioning lights, TV and a microwave.

Nice stay, will be back soon

Clean room, fast check in. The pool was very cold though, not heated at all and no towels available, have to get them at the front desk.

The room was clean

Bathroom door did not shut, balcony door lock was janky and the bushes needed to be trimmed I

The staff here were excellent, especially the maintenance and cleaning staff who were around throughout my stay. The property condition could have been better (damaged door frame in the bathroom and uneven parking lot) but the stay was otherwise great. The location was very convenient for me.

The food and drinks were great The pool wasn't clean or filtering

Hotel was damp and stinky. The pool water was cloudy and cold could not even swim.

Exceptional

Keys not working for rooms

Exceptional

Rooms were nice.

The room was confortable No water in the room