Red Roof Inn Lansing West - MSU

Exceptional

The room that I chose the hotel changed to a different room said it was better. Well the tub needed to be reglazed. The room smelled like mildew, the chair had black spots on it. It was flies in the room, my husband was chasing them all night, the back of the toilet was missing, the light by the bed kept flickering, the light over the sink wouldn’t come on, the light on the wall had no bulb, the face towels had grass on them like they dropped it outside and still hung it up. The mini fridge was dirty and smelled like it need to be cleaned out, the sheets had red stains on them. Not to mention all the people partying in the parking lot and blasting music. I was in town for work and let’s just say I’m exhausted from no sleep and it was a waste of my money. Never again!!

The staff was great!

Very good

Very good

Superb

Passable

Bad

The woman who checked me in was very friendly and professional. The outside of the facility looked run down. The dog area was dirty. Pop not picked up. Garbage can full. Room could have been cleaner. Sticky surfaces. Dirty carpet pieces. Room itself was nice. Furniture in good condition and spacious.

Pay at site

Friendly, prompt and efficient staff Lighting was very dim

Lighting was very dim

Room was smaller and older than the room I booked. I’ve stayed there before so I know what the slightly updated rooms look like.

The price Bathroom floor had hair, bed sheets had stains, air conditioning was making a very noisy sound and the light above the sink wasn’t working.

The room was updated but smelled like stale cigarettes and urine. The vanity light had a motion sensor on the opposite side and wouldn't stay on while trying to get ready.The carpet around the bed had multiple stains and the parking lot had huge potholes.

Great stay

They was kind and very efficient I like it all

Disappointing

My toilet didn’t flush, and my bed was broken

The staff were great during my stay at the hotel.