Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

I truly enjoyed my stay.However, I expected the pool to be a little bit bigger.Such a small pool for big hotel. Also was very disappointed.Arriving out of town exhausted and could not check in early

Mejor ubicación de todas las recreaciones

Good breakfast 😋

Great hotel and area. Had some elevator issues. Besides that I would definitely recommend and stay again

Pool and hot tub were very relaxing. They even had a kitty pool side. Laundry was a plus too.

Very clean property, friendly staff especially Mushada at the front desk. When we arrived early our room was not ready and she called housekeeping to see if they could get it ready. What a nice helpful lady. She could see we were tired from traveling all day. The dining room very clean and most definitely no issues with the air conditioning. We were able to adjust the temperature as we needed Very much appreciate that. Hotel is close to shopping and restaurants. a plus. The maids are very friendly too and met our needs

Handy location and nice rooms! I don’t like the late check in. I spent one night and was only there 17 hours. The room was freezing. Also your website would not let me get early check in! It has never let me join your club to get cheaper rates!

I have visited this hotel twice..The rooms are nice. The staff is very professional..The only problem was the pool not being open neither time I stayed there..With that being said I would still visit again

Location

Had a great stay, location was great for what we were in town for

Our stay here was excellent, clean, comfortable atmosphere and courteous staff. In particular, Alicia greeted us at check-in with the most welcoming and friendly hospitality we have ever received, anywhere!! She remained very polite and helpful throughout our stay, even praying with us for a friend who was in an accident while we were out of town! I hope management recognizes what a treasure she is to their establishment!!!

Staff upon check in was great. Room was clean and smelled great. The shower was nice and spacious but was built bad because a lot of the water drained out into the main bathroom, there was not lip to keep the water in the shower. We had to use all of our towels to soak up the run off in order to not have a slipping issue in the middle of the night. Luckily the towel cart was out that morning so we grabbed a few on the way by. The TV was difficult to use, didn't want to power on with the remote, had to fiddle with the power button on the TV multiple times. The breakfast was fairly good on our first morning, waffles were good but the juice dispenser as mixing too much water in the apple juice. The second morning breakfast was very disappointing. The waffle batter had too much water in it and when you pored it into the machine it all evaporated and left a thin crust on the machine. It looked like someone took water and put it in the batter to make it produce more waffles that it should cheap way of not having to buy more. I also watched another customer complain about the chocolate milk carton being sour.

Everything was 10/10 from the location to the customer service!

Good

Good place and experience!

This was our 3rd time staying at this Hampton in Lewisville. Very convenient for us. Close enough to airport, and family that live in Denton and Dallas. A lot of food choices very close. Room was clean and always comfortable beds at Hampton. Breakfast was good, and the staff very helpful. We stayed 4 nights over Memorial Day Weekend, in town for a Graduation. The only reason I gave 4 stars, the pool was closed this time for repair, but other than the pool being closed, we enjoyed our stay, and will stay there again in the future.

So overall 5.0

Clean and organize place. Best hotel in town.

Always find good prices

The breakfast was fresh with a great variety. The staff was exceptional