Exchequergate

Brilliant apartment in the best location for the castle and cathedral. The size exceeded expectations, all the bedrooms were fabulous and there were two big fans which were great as it was very warm weather. Had an excellent stay.

Location was perfect, size of rooms and living space excellent Could do with a second bathroom, not a reason to not stay at this great venue, would just be handy

Superb

Spacious, clean and location was fantastic. Right in the middle of the city, there is literally a bar/restaurant next door that does great food and drink Nothing to complain about

Superb

We as a family love staying here in a great location

Location and property is amazing, its the 2nd time I have booked this property and would use again and reccomend to others Lack of kitchen cooking equipment. The property could do with some vanity mirrors in each room too. As there is only one bathroom, space is limited. I was with a group of friends ( all ladies ) and getting ready for an event so all of us could have done with using a mirror for hair and make up but were limited.

Location and views You could see in the shower from the side window in front room

Exceptional

Location and big enough for all 10 of us. Only one bathroom but was OK for a weekend.

Location Very very cold, heating didn’t work. We were freezing all night and couldn’t have showers in the morning as apartment was too cold. Only 1 bathroom for 10 people. Blinds and chairs need replacing as all ripped. Reported heating and was told manager would be told and get back to me but I never heard back. I sent an email but they haven’t responded to that either. Very disappointing.

Exceptional

Superb

Perfect location, big living room and dining area for socialising.

We thought it was in a fantastic location, right next to the Cathedral and Castle.. The reception team was very helpful with check-in.. The beds were comfortable and nice clean towels. The supply of toiletries and washing up liquid etc was an excellent touch. The use of a keypad instead of a key was also a good touch. The lack of cutlery and crockery there wasn't enough mugs, teaspoons, etc. No oven dishes. Could do with oven gloves and an extra tea towel. Really could do with an extra bathroom or even just an extra toilet for the number of guests it was a bit chaotic. Mirrors would be great in all bedrooms. General refurbishment of bedrooms and living room is needed.

When arrived had to ring through as hadn’t had the code for the door so couldn’t get in the property took several phone

On the website it states most popular facilities are parking. I chose this apartment for the location and parking because we had a disabled person in our party. Before our arrival I telephoned and was informed there wasn’t parking at the property and we would have to use the public car park. I asked if I could reduce my final cost by taking off the parking fee. They refused so we ended up paying £28.50 for three cars. Very misleading information on site.

Location and space Wi-Fi wouldn’t work, shower needs mould in the plastic trim removing - probably better to replace the shower.. the toilet seat needs replacing.

Setting was exceptional, old world charm all around. Great location for our sons graduation ceremony. Bed in master was a bit creaking.

It’s location and quirky layout. Appeals to all age groups. Everything you need for a short stay. The property was very clean - excellent ? Mattresses in the 2 lower bedrooms need changing. A little noisy and uncomfortable. Although the property was very clean, the decor needs attention as it is a looking a little tired. There are several blinds missing in the bedrooms mentioned and the curtains are a little small in one of the rooms (they don’t meet).