Casa Oliver Príncipe Real

Great location, nicely decorated First, we’ve got incomplete instructions on how to check in and we came at around midnight, so that was a little kinda escape room quest, which arriving after a day long trip at midnight was not the most fun part. Second, next day there’s no hot water in the shower. I left a message in the evening in WhatsApp and tried to call without success. Next morning I went to reception and were told to wait and wait we did. However, nothing happened until I sent another message and were informed that there was a problem and were offered to move to another room. Which we did. Third, after we checked out and returned to Spain we found out that we left $200 on the couch in the first room (rushing and packing to move rooms), but unfortunately the hotel management could not track that money (which is totally understandable if they used outsourced housekeeping)

Incompetent personal.

Very good

Just one negative and it’s just how dark the hallway is before you enter the room, especially at night. But wasn’t a massive deal.

Superb

Superb

Shabby sheik.

Great location, attentive staff and cool boutique rooms in a beautiful historic building.

The hotel is well located in one of the main central areas of Lisbon and close to bars, restaurants, shops. I would like to thank Miguel for his warm hospitality, kindness and professionalism throughout my stay. He took the time to recommend some nice local restaurants and I also appreciated his assistance in arranging taxis and helping me with my luggage that arrived the following day. Unfortunately I was disappointed about my stay. This hotel offers rooms which are located in a separate building from the main reception and this was where they put me which was not made clear at the time of the booking. As a solo female traveler I felt isolated and unsafe. On top of that during the second night there was a constant shouting from the room next to me with a couple constantly slamming doors until early morning and disruptive behavior. I felt frightened and distressed at times, reception is not available 24/7 and I tried calling them but nobody picked up, so I would not recommend for women traveling alone. I asked to change room which they organized for me at the last night after my repeated request. This experience fell below basic expectations of safety and comfort. Hotel should make clear that you could be in the “dungeon” area and it is where nobody should stay.

Our second time staying at the property. Love the location, staff, the building and how well maintained especially being an old one. Breakfast could get better. Not really changed from 2yrs ago. Maybe add a cooler or have more ventilation in rooms

Beautiful old building with stylish modern interiors. Extremely helpful staff. Great location for cool shops and restaurants. No air con but there were fans. Thin pillows.

We had a fantastic, but brief stay in room 13. Our room was stunning, and we especially appreciated Miguel’s hospitality and warmth. We felt well taken care of by him. Thank you! The light switch in the front entryway was not working when we were there.

Really nice place in a good area, would definitely go back Not much

Tasteful Decor. The retro style radio really set the tone /mood of another era NA

Such a charming room. So many beautiful touches that made it delightful.

Exceptional

Exceptional

Location was perfect - breakfasts were so delicious and the staff were so helpful Honestly cannot identify anything that would have improved my stay

Very good

Great location, friendly staff The room we booked didn’t state that a shower would be in the middle of the room, me and my friend stayed here and it made it a little bit uncomfortable, wish we knew this before booking, the shower wasn’t misted and didn’t even have a curtain either. Also the room didn’t exactly look like the picture on the website unfortunately.