Extended Stay America Suites Chicago Lombard Yorktown Center

It was a nice stay

The rooms smell like cigarettes!! We not smoke We didn’t cook anything in those rooms!! Never comeback to EXTENDED STAY HOTELS AND I WILL NEVER USE EXPEDIA TO MAKE ANY RESERVATIONS IN THE FUTURE!!

I didn’t like the whole property. Everything is old and dirty looking. The place needs an upgrade badly. The picture on the internet is not accurate at all. Very disappointed.

State of Illinois houses low income people there.

Expedia should make clear that when a place of stay advertises, 'breakfast included," it is exactly that. We had a full kitchen in our room. I had brought food back to the room and when we were ready to eat it,there were no forks. I had to call the front desk to request them. And I had to get myself..... The place was clean but I wouldn't stay here afain.

Spacious and comfortably clean

Clean and comfortably and quiet

Nothin

Hardwood floor on first floor suite

Hospitality

Room was in ok condition but the building smelled odd

I had to leave town

Mattress was not comfortable

Esta feo el lugar huele feo no lo recomiendo la verdad sillones rotos en mal estado huele a mucha humedad

Great servicio Parking is great

The staff was extremely unprofessional when it came to my rebooking along with my friends. They kicked my friends out for one of them, not having an ID, which you do not legally have to have an ID they were not the main person in the room or who booked the room. They were just one of the people who were staying there. They very well could have asked for a name address and such like the police do when you don’t have an ID but instead they told us that it’s either ID or police and we didn’t want to have police involvement so my friend decided that she would just leave was not refusing anything was threatened to have the police come multiple times and then they took it out on me because I knew them because they were acquaintances of mine, even though we were not in the same room. I had overslept 25 minutes to 30 minutes after checkout. which they then said that they had been trying to call me all day, but they didn’t. They may have called the room once, but I would’ve definitely woken up to that phone since it is extremely loud in the room echoes. They also asked me quite a bit of questions when in regards to my service dog that are illegal to ask the gentleman who checked me in pretty much hinted at me, not needing a service dog or tried to get it past me that I didn’t think he was being like that. He asked more questions than he should’ve. They’re only allowed to legally ask two specific questions in regards to my service dog. The lady, the second day, which is also the lady who was very unprofessional before the manager was involved also tried to charge me for my service animal.

Plenty of parking, nice neighborhood and clean.

Great location. And i love that they have both gym and laundry on site.

Kitchen was very clean, all appliances was working great 😃

Room was clean, bed comfortable. The person that checked us in was not very nice. There was a fire alarm at around 11pm. Nothing was said to us--we just made our way outside to wait. More communication would have been good; people were asking the fire department what was happening, and they were kind enough to let us know something. I won't be staying here again.