Crowne Plaza London - Kingston by IHG
About Crowne Plaza London - Kingston by IHG
Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Nothing Nothing
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Friendly staff Hopeless on gluten free options in the restaurant
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Against pet And they wanna charge me to pay extra money
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False advertisement of airport shuttle transportation
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The Staff were friendly and very helpfull. The food was exceptional
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Location. Access to parking and EV charging Nothing to dislike
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The lifts are super slow and only one was working.
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QR code on TV didn't work so couldn't see hotel facilities. Only way to get fresh air was to open balcony door - chilly! Paying to park - though only £10 a night which is cheaper than other hotels. In-house restaurant was Indian - smelled delicious but needed some 'European' dishes on the menu for folk who can't eat spices.
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General cleanliness in public areas and in restaurant was poor. Had to return glassware in restaurant several times because it was not clean.
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Clean and presentable Lack of storage. Virtually extremely small wardrobe. The only evening restaurant was Indian. This type of property needs standard food service
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I didn’t like the 50pound extract on the top of the price euchre is I didn’t expected that until now I didn’t get my money back
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Modern room and a bathroom with a great shower. Complimentary water and a good tea and coffee selection Light switch at the door did not work. Green night light was on all night shining brightly. Thermostat would not decrease in temp as room was too hot. Shower curtain and hooks were crap. Cheap, ripped and did not move on the pole very well. Bathrobe was pre-stained on the sleeve so not clean.
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The location & the friendliness of the staff Worn out furnitures
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Location N/A
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Friendly staff and easy location. Had no heat for first half day in lobby , rooms till complained. Remote controls for temperature controls were joke. Lighting was poor in room with pull out bed. Then heat was controlled but centrally after complaints . Very expensive and rates were jacked up due to increase demand of rooms with ongoing visit of Guru and lots of people visiting from all over . Heat was not there in cafeteria for first 3 days.
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nothing to say unflexible staff
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The bed mattress was very hard as were the pillows. I hardly slept as a result. The breakfast was ok but not excellent, second day, was pretty awful as the scrambled egg was dried out as if it had been on the hot plate too long, other items i.e pastries etc had not been topped up so gave a limited choice.
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The staff were so friendly and helpful. Very professional and kind went out of their way They did not have good choice of wines in stock.
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The room was very comfortable and all of the staff were accommodating and most courteous! The staff couldn't have been any nicer!
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Room was very clean and bed comfortable. Breakfast was good and we were even able to choose our egg cookery. Coffee was poured for us. The staff in this hotel, from welcome at reception to the waiters at breakfast, were outstanding. We were also allowed to leave our car parked for free on Sunday, after checking out, so that we could go in to London Room was a bit dark on the side of hotel we were on and no view. It was a bit small compared to some other chains. Having water in the rooms would have made a huge difference to our visit
