Smart Camden Inn Hostel

Friendly and helpful staff. Location with great transport links Tiny bathroom

Very good

Pleasant

Superb

Power socket not working

Good

Good

Superb

Friendly staff Thought I booked a twin room (single beds ) but we were given bunk beds

Comfortable bed in a spotlessly clean room with a small ensuite. It was very quiet and in a perfect location for our activities in London. Nothing

Disappointing

Very good

It was great Nothing negative to say

Superb

Superb

The location, it is in the heart of Camden When booking a mixed dorm, the photos on booking.com only show the capsule option. Which is what I wanted. But I when I stayed here previously I had some confusion with rooms, so I sent a message in advance to explain I would like the room that’s being advertised to me. In my messages I stated I’m aware bed preference with hostels is always requested on arrival. Which is always the case right??! However, when I arrived, nikkel (or mikkel) unsure of his name but what I am sure of is he’s a very rude individual, told me because I didn’t message in advance for a lower bed, I was in the wrong for not doing so and the lower bed is already reserved. Since I’ve got messages from the hostel stating to let bed preference be made aware when checking in, nikkel told me that this isn’t the case. Which is bizarre to me. So guys if you want a particular bed, make sure you message because otherwise you’ll get spoken to like dirt by this person. I’ve stayed in many hostels over many years but the way this staff member spoke to me as I was checking in and starting my stay, was totally unacceptable. He also gave me the wrong door code to my room to start so came to give me the new code inside the room I was staying. Speaking to me in an argumentative way in a room full of people I was sharing with, he should be ashamed. It seemed like he had a massive chip on his shoulder and just wanted to cause an awkward and uncomfortable atmosphere. I won’t be returning. Clearly he has an issue with female guests and I didn’t feel safe/comfortable. I spoke with a female receptionist later in the day and requested I do not cross paths with him again during my stay.

Good

Location is super strategic. We just walked to reach Camden Market. Bus stops are in front of the building. Tube stations are also nearby. We stayed in 6 beds private room. We are family of 5. It was really good value for money and fit for purpose, to sleep comfortably at night and recharge energy for city tour the next day. Each bed was equipped with charging station and personal lighting. The room size is a bit cramp, but it’s still enough to cater us. It’s also provided with 6 lockers inside which each ones fit for medium luggage. Bathroom was compact and well function. All facilities found very clean. We used kitchen and dining area to have tea and snacks before went to bed. Staffs were very welcoming and helpful. -

Good location poor mattress

Bad