The Petersham
About The Petersham
This elegant 4-star hotel is on Richmond Hill, overlooking the River Thames and the surrounding meadows. It offers luxurious rooms, free Wi-Fi, free parking, and award-winning cuisine. The The Petersham combines the beautiful, peaceful setting of a country hotel with a convenient location, midway between Heathrow Airport and the heart of London. Richmond Station is less than a mile away, offering regular services to Victoria and Waterloo. Built in 1865, the stunning Victorian property offers en suite rooms, individually designed to reflect the character of the building. Each room has a safe and a state-of-the-art LCD TV with satellite channels. Some rooms also have views over the river. The award-winning restaurant offers fine British cuisine, made using the freshest seasonal ingredients available locally. The Cellars hold a superb collection of thousands of bottles of wine and port.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Superb
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Location and quality of hotel Nothing
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Superb
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Very good
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Beautiful building Small rooms without much air circulation making rooms stuffy and uncomfortable. Need to install some air con or fans
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Easy drive from home and the car was handy for discovering hilltop streets. The hotel is central to the best locations – walking the towpath was a pleasure, the no65 bus was convenient. Our deluxe room w view was wonderful...clean, comfortable, nicely decorated, sumptuously bedded, relatively quiet even with balcony window open for fresh air. Comes with excellent ensuite bathroom with shower cubicle. Our one meal (early 6pm) in the dining room with the 'club' menu was altogether fine. We enjoyed a performance at the Orange Tree Theatre (temporarily staged in open air), a visit to Ham House, a meal with friends at the Bingham River House, breakfast beside Richmond Bridge, and a boat ride to Hampton Court Palace and back. I'd booked (and paid for) a junior suite - expecting a perfect view of the river and Petersham Meadow with cattle. I was shocked to discover on arrival that all the junior suites face the large typical car park directly (!) though one of the bay windows also faces the sublime riverscape. But I switched to a 'deluxe room' (would have been cheaper to start with) and everything was perfect...although I had failed to notice that breakfast was not included with either room and decided it was best value-for-money to walk downhill to a vast selection in Richmond instead.
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Beautiful building with a lovely view out to the Thames. The property is well looked after and the cleaners do a fantastic job. The service in the bar was very good. Lovely big bed in the room. Reception staff didn't come across as overly friendly, had to remind them about requests that they had forgotten. The breakfast price of over £30 is extortionate for what it was. Overall I'd say the hotel is overpriced for what it is. The rooms were hot, no windows open on arrival.
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Location for a wedding at Petersham nurseries. Luke warm welcome, we appreciate it was a heatwave but there was only one fan in the room which was ineffective. The only space which was air conditioned was the restaurant, so if you weren’t booked in, you couldn’t sit there! Access to the outside terrace was locked from the restaurant, so we had to walk outside and back up the exterior stairs just to sit in the breeze to cool off.
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The property is beautiful, the room was exceptional. With a large bathroom, bed and balcony to enjoy. The hotel is in a historic building and only has air conditioning in the restaurant so although the room was amazing was able to spend very little time in it because of the heat.
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Beautiful location, lovely property, great breakfast Shower pressure was rubbish and a weak wifi
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Wonderful views, lovely rooms, easy to park.
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Exceptional
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Really great location next to Richmond Hill. Very peaceful with a lovely woodland view from our room. Big room, big comfortable bed. The room had a juliet balcony which was great as we stayed during a heatwave and slept with the doors open. The shower wasn't great- the water pressure was a bit low and as the shower head wasn't adjustable it was a bit tricky to wash our hair. Bathroom otherwise fine though. Being very picky with this one- there was instant coffee etc in the room but a pod coffee machine would be better and tends to be provided in a hotel like this.
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Staff very helpful nothing was to much bother Waiting for breakfast for half an hour
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Exceptional
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Good location. Staff were very unhelpful. One staff member did not help or get back to us on arrival. Another was very re unhelpful on checkout too with resolving a (wrong) cancellation charge issue. Claimed that as we Booked via Booking.com it wasn't their issue. After lengthy phonecalls and discussions with staff on reception we did not receive any money back. It seems that neither parties (the Petersham) nor booking.com are interested in the consumer. Money making scheme. Charging us for two bookings and not making it clear we amended rather than cancel booking.
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Exceptional
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Very good
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Not alot The receptionist was rude they were doing a wedding shoot taking over the ground floor
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Well maintained, beautiful dining and relaxation areas, set in a wonderful building in a fabulous setting. A great place to escape the hustle and bustle of London. Great parking and also in an easy walk to the public bus. Really can’t think of anything.
