London Star Hotel

Nothing, other than the first staff person who greeted us. He was kind and answered questions. The room was gross. Carpet dirty, room was musty. Carpet was covering issues with floor, uneven, tripping hazards. The neighbourhood was not feeling safe. Fights were happening outside the building that we could hear and see. Doors not secure, we saw random, non guests walk in.

Very good

Convenient location, plenty buses and 15 minute walk to Elizabeth train line I felt safe as a solo female traveller, the room was very clean and the staff were very friendly. My room was a bit outdated though the bathroom was modern It had no air conditioning but they gave me a great fan and I could open the windows. I was a bit worried about The Shisha lounge at the front of the hotel but everyone was respectful doing their thing and polite to me as I was to them

Exceptional

Good

Easy access to public transportation and supermarkets The carpet was in bad shape (holes, burns) Stains on the wall behind fridge No hangers in the wardrobe The shower curtain’s smell was not good as the mechanical ventilation system wasn’t working. Receptionist with AirPods as we checked out

Shower temperature and pressure was terrible, was either boiling or freezing

Room was clean It was a really warm room and can be noisy at night

Good

Exceptional

The fan in the room was really good, the room itself was otherwise clean and tidy, and the guy at reception was very kind, helpful, and explained everything clearly. One of the windows in our room was broken and couldn’t be properly closed. Since the walls were quite thin, this made the noise from the shisha bar/restaurant directly underneath our room even more noticeable. They were very loud and stayed open until around 2 a.m. every night, which made it difficult to sleep. We also almost got out handbags stolen in front of the hotel when coming back from town (7:30pm) but I'm sure he saw my biceps so he have up lmao. We also found an opened packet of sugar and dirty spoons.. Overall it was okay but as 2 young girls we really didn't feel safe there.

Clean, quiet, safe and friendly staff

I stayed at this hotel for two nights as I was going to concert at Wembley the stadium! the staff were very friendly and helpful, the rooms were super clean and the room was very updated and aesthetically pleasing! I would definitely stay here Again if I was going to London the hotel lift didn’t work unfortunately and had to walk up a few stairs and if you are going to Wembley they have near by tube stations how ever are not direct can be a struggle getting back as it is a bit out the way than other hotels other than that it was amazing !

Convenient location The room that was given to me was a small single room that looked like a jail cell.

Location was good for our needs . Będs were comfortable . Bathroom was very clean and the fan in the room was a much appreciated. Nothing comes to mind .

Comfy clean

Bad

Very good

I thought the hotel was great. The location was perfect for getting to see London. We had easy accessible bus & train links to Wembley Stadium & Londons famous landmarks. The staff were all really nice polite & helpful. The were two young male staff one who checked us in & he was really helpful, the other one even got us extra milk for our room after we got back from our concert as it was late & the shops were closed , which was really good of him. Bianca on reception when we were checking out was lovely she let us leave our luggage in the hotel while we enjoyed a day of sightseeing. Room was comfortable & clean & was really reasonably priced. Thanks very much to all at Star Hotel we had a wonderful time. I was a bit sceptical at first before I arrived due to reading a lot of negative reviews but I honestly couldn’t fault it, for the price we paid the comfortable room clean shower & location I personally thought it was excellent value for money & would return in the future.

My room was clean and the staff were friendly The lifts were not working and too cloudy outside the hotel in the night