Hotel Indigo London - Kensington by IHG
About Hotel Indigo London - Kensington by IHG
Located within a 2-minute walk of Earl’s Court Tube Station, in the Royal Borough of Kensington and Chelsea, home to Kensington Palace and the Royal Albert Hall, the Hotel Indigo London Kensington offers free WiFi access. Rooms at the boutique hotel are individually designed and feature a TV, free mini-bar and an iPod docking station. Additional features include rain showers. Guest can enjoy freshly prepared meals in the restaurant. Located within a 10-minute walk of restaurants and famous shops, such as Harrods, the Hotel Indigo is a few minutes’ walk from various museums, including the Natural History and Victoria and Albert. Heathrow Airport can be reached in 20 minutes without any changes via the Piccadilly Line.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Speciall the hospitality of the personnel Room was in the basement
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Easy to find using public transport, helpful and friendly staff hotel was clean and modern, breakfast was delicious will definitely stay there again
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Exceptional
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Very good
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Nice location, nice and helpful staff Nil
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Staff were friendly and breakfast was very good The room we were given was in the basement with mouldy smelling corridors and the room had no windows. The very small double room was situated at the end of the basement corridor between the cleaners cupboard and maintenance yard, which was noisy from 7.45am onwards. Day 1 the fridge didn't work and the shower flooded the bathroom. This was rectified for our final day 2. Try and stay away from room 612. £350 for 2 nights was high for the quality received.
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Great breakfast
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Breakfast was nice and the breakfast host was very good and welcoming so was the receptionist Bathroom was small couldn't really fit 2 people. Also the fridge wasn't cold!
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Great area! Close to the underground. Clean, charming, great breakfast (seriously great breakfast staff and options). We enjoyed our stay! Sounds from AC loud in our room. Others in our group did not have the same problem.
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Location and comfortable bed Room was a little small
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Very nice location and hotel building, fantastic breakfast, clean rooms, and overall facility is very nice - staff is very friendly and helpful (despite initial thought of arrogance) The worst thing is that they gave us rooms in the basement with no view, rooms were located along with toilets and housekeeping stores. Uneven floor that caused a fall on the floor! My only recommendation is to make it clear with the hotel management about the room floor before finalising the bookings
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Location, room size, bed and shower were excellent. Bonus was complimentary water bottles and snacks in room and refrigerator. The room was hot and unfortunately because it was centrally controlled, it was not comfortable at night. The bathroom smelled very musty and the hallway was overpoweringly fragrant.
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Very good
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Location Staff , room size
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Great location in residential area with tube station (Earls Court) a stone’s throw away. Nothing.
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Exceptional
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Exceptional
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Great location, but poor damp smelling lower ground rooms. Bad customer management. I’ve booked for a family room, which is a premium room according to the hotel staff. But it was on lower ground, with a small non-opening fix window against the wall. The room smelled damp and it was impossible to ventilate. So we asked for a room change. They said they can only help the next morning. Next day they didn’t change the room. We asked again and they said they don’t have an available room for three of us. But I saw availability on booking.com. Finally they changed the room on the 3rd night to a same size room. Not happy with gow they dealt with my complaint. Don’t accept a lower ground room, but everything else in the Hotel is ok.
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Great size rooms with nice updated and great looking lobby with breakfast area Can’t think of anything
