Baan Samsa

Everything was great, especially the staff. The breakfast was delicious and location perfect

Wonderful staff from check in to check out. The breakfast was also a highlight of each morning. The location is also perfect for Luang Prabang, and there are tons of restaurant options walking distance from the hotel

The property is beautiful and carefully renovated. The size of our room was perfect and the breakfast was excellent! Noise was coming from the street and the shutters weren’t able to block that, but this is to be expected.

Fantastic location. Max, at the front desk, was a shining star: friendly, kind, efficient and professional. All services were excellent. The bed was not comfortable.

Very friendly front desk and the location No complaints

Beautiful rooms with a very friendly staff! Thank you for looking after us!

Nettes Hotel in Superlage am Fluss

A charming, comfortable, and welcoming place to stay. The Apsara is a real treasure, and a place one would happily return to on future visits.

Location and style - I was slightly disappointed that more use wasn’t made of the bar/dining room by other guests, perhaps there could be some events or special offers to encourage that?

Located on the Nam Khan river. Note that this is not the Mekong River. I had a room on the 2nd floor with a ‘river view’. While the room had a balcony, you have to stand up at the edge to actually see the river as the wall is a but high to see over when sitting and then there is foliage. Not an issue for me, but it may be for some who expect a river view. Room was from times gone by. I state this in a very positive manner. There was nothing hotel-ish about the room. If I lived in an old house, I could see a bedroom and bath area being designed and furnished as such. All was clean and comfortable. Between the AC and the ceiling fan, the room was quite comfortable at night. Breakfast was adequate – not a buffet. Coffee or tea, fresh juice, two pieces of toast, sliced fresh fruit, and a choice of an egg dish, pancakes, or a Lao dish. I’m a big believer in protein in the morning, so egg dishes it was. A few tips, but not to take away from the property. The hotel does not arrange transportation from the train station; it just advises to take one of the minivans. The best I could figure out is that a shared van, fixed price of 40,000 KLP, takes you to a central point in town and then you arrange for a tuk tuk or walk. I grabbed a private van for 150,000 KLP. I have no idea if that is the going rate or not, but it worked and it was a 30 minute ride. Be sure you have the address with you. There are dozens of hotels, guesthouses, hostels, etc. and you can’t expect the driver to know everyone. (Apparently GPS is not a thing here.) Also, the property is not ADA-friendly. Narrow steps up and down and you handle your own luggage (although I’m sure you could ask for help, but it is not the standard). Finally, and this was very good for me, there was no TV in the room. The property does make restaurant recommendations depending on who is on duty. On the negative side, transportation arrangements to the train station, were a bit variable. The evening staff told me 325,000 LKP. The morning staff told me 250,000 LKP. Still a bit more than what I paid for my ride to the property. When I mentioned that to both staff members, they looked ‘puzzled’. It is only a couple USD difference, but it’s the principle. Also I felt as if I was being pushed out. My taxi time went from 1130 to 1110. Twice on my checkout morning (1200 checkout), the staff was peaking out of what I think is their work room, each time I exited my room. The second time, was when I was taking the first of my 3 bags downstairs, they were in my room immediately to start cleaning. It doesn’t offend me, but it was odd. Note that the Nam Khan River is undergoing a flood control project and work seems to occur 7 days a week. While work doesn't start too early, once the dump trucks start dumping rock, it can be loud. Just a FYI if you're a late sleeper. Finally, I'm an early riser and I like to walk. On morning two, I went out at 0545, but the front doors are essentially locked. I startled the night staff. For my next morning walk, I let them know the night before.

Beautiful hotel and setting on the river, lovely colonial style rooms, excellent service and breakfast Noise from the construction in the river nearby

The staff was very kind and the room clean with a comfortable bed The room was very dark, no windows and no mosquito nets to be able to air it. It smelt of new paint. Room limited to hang clothes as well as toiletry options (no hair dryer, cotton buds...). Be aware that there is currently quite some noise from the construction along the river bank.

Exceptional

Rooms are well decorated and spacious. Clean. First of all the bedding: the mattress was old so you were lying in a pit. Secondly: the hotel is located on one of the busiest roads of the city with traffic all day. On top there were some road works going on. All that, made it a very noisy room while there were so many nice beatiful and quiet hotels in the backstreets. Last but not least: breakfast was very poor. We were very disappointed with our stay, especially by the noise from the street in our room….

Serene, beautifully designed hotel in a gorgeous setting on the riverfront of the old town. Walk to everything. Pristine room and gorgeously soft sheets. Helpful staff (thank you Loom and Christopher!). Delicious breakfast on the verandah. Lots of good restaurants nearby (we loved Lost in Baan for high-end fusion, Nang Tao for simple noodle soup). Occasional noise at night (gongs, etc!) but whir of excellent fan provided and/or earplugs resolve this.

The Apsara is a lovely characterful building that is very well appointed and in keeping with the style and age. Our room had everything needed for a very comfortable stay (7 nights) and we could have stayed longer. The hotel is well positioned making exploring Luang Prabang easy. Luang Prabang a lovely place to visit and to spend time and staying at the Apsara enhanced this. Good English spoken by the staff and excellent assistance when help needed. Nothing to add here.

Overlooking the Namkhan river only a few hundred metres away from where it meets the Mekong, the location is as good as it gets. The rooms are well appointed and furnished with local accents in mind. Great bathroom. Probably one of the best wine selections in town. Also a plus many are offered by the glass. The breakfast was too restrictive to the extent it was either muesli or eggs. I’ve not seen this in Asia where breakfasts tend to be the meal with the most variety and ample volumes and selection. Also, there were no alternative milk options. I stayed at 4 other properties while in L.P. and the Apsara was certainly the noisiest but overall not dramatic.

Superb

Superb