Tru By Hilton Madison East

Neat and clean.

The man checking us in at the counter was very friendly and helpful.

Housekeeping let themselves inside my room AFTER we had checked in and were inside. NOT COOL. It was well after check in time and staff had assigned this room. I asked for compensation and was rudely dismissed.

We enjoyed our one night stay. Hotel is very modern and contemporary. Lobby area is a fun place to hang out with a pool table and numerous sitting areas Breakfast had a variety of menu items Only downside was the room was very small.

Easy to get to from the interstate

Excellent,definitely I will can back.

This hotel is great. I’ve never stayed at a Hilton tru but will definitely do so in the future. The lobby lounge area is amazing. The breakfast delish. The staff so friendly.

Worked for us for what we needed

Great place to stay.

My teenage daughter said "wow" with a smile. It was that impressive!

The hotel lobby and room were both lovely. The area has a lot of restaurants and is a quick drive to the Capitol building.

The hotel was nice and clean. A nice breakfast selection. My other situation that same night was that my second reservation did not appear in the hotel's system, which meant we were w/o a second room. I will never go through a 3rd party (Hotel.com) again. This is the second time I did, and both times were screw-ups. It took 45 minutes on the phone with Hotel.com to get refunds for both rooms, but I did get the refunds, without any issues, so I am grateful for that.

Very clean Not many amenities. No microwave or dressers in room

Everything was very clean! We appreciated the kindness of the front desk, staff and the welcome that our dog received as well.

Loud heater … Staff nice but did not try to compensate for lack of tv Our room was not serviced by housekeeping ( need clean towels

Only complaint was the beds were very hard and uncomfortable.