Novotel Makassar Grand Shayla
About Novotel Makassar Grand Shayla
Novotel Makassar Grand Shayla Hotel provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire and shuttle amenities for your ease in navigating around Makassar. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Within specific rooms, bottled water, a coffee or tea maker and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers.To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Novotel Makassar Grand Shayla Hotel as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Novotel Makassar Grand Shayla Hotel, featuring halal choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment. Throughout the day, engage in the entertaining activities available at Novotel Makassar Grand Shayla Hotel.Make sure to discover the readily available beach at hotel. Unwind and conclude each day delightfully by stopping by massage, spa and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel. License Number(s): 55110
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Very good
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Size of rooms. Food. Limitation on liquor availability
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Very good
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The location is good. The gym is smelly, out of date equipment, ridiculously hard pillow and food is not up to 4-star hotel.
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Lovely friendly staff, very clean and wonderful comfortable bed. Best nights sleep in Sulawesi
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Pleasant
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Very good
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Fabulous hotel, great value.
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1. Staff hospitality 2. Location 3. Hotel safety 4. Facilities offered The sofa looks tired with cigaratte burn mark. Perhaps its time to change
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Exceptional
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It was great, but I was expecting English written food tag so that an ex pat can understand the food.
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Very good breakfast, helpful staff
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Location & clean
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modern location and the room
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Someone stole my cousins chocolates that he left in the room
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The place over all. It's pretty nice and spacious. Location is pretty good too. As well as the staff the breakfast and how early they end it. Should have been more flexible for guests
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Good pool. Bad experience with my room. Dirty sheets, stained with hair. Toilet with traces of urine. Housekeeping team intervened but the smell of urine remained after cleaning. No hot water: just lukewarm. Wifi not fast. Waiting at the front desk and staff who didn't seem to realise the above points.
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Location is great at downtown city of Makassar. Room is quite old and found some ants running on the table. Staff is attentive, and face to face interaction is preferable. bathroom could be better.. spotted some moulds on the curtain and corners. maintenance of the hotel room should be improved.
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I have booked a room from 5 to 12 June 2023 in Novotel Makassar on booking.com. On the credit card, they charged me 265.08 euros for the stay, and then, two days later, they stole 345.60 euros. We have repeatedly contacted the Novotel in Makassar, which keeps on ignoring us. We have also repeatedly written to the Customer Service and the Help Centre in booking.com, sending the requested documents, and we also were completely ignored. DO NOT GO IN THIS HOTEL, THEY STEAL MONEY FROM YOUR CREDIT CARD AND THEN IGNORE YOU!!!