Sofitel Marseille Vieux Port
About Sofitel Marseille Vieux Port
Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. Some air-conditioned guest rooms have a terrace with harbor views. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Each elegant room includes a mini-bar. Some of the stylish bathrooms include a TV. Spa facilities only accessible upon request and reservation. Les Trois Forts restaurant serves gourmet cuisine, accompanied by fine wines and champagnes. It offers panoramic views of the harbor. There is also a brasserie 'Carré Bistromanie' which serves breakfast, lunch and dinner with pastries available to buy in between. Guests can buy cocktails in the Dantès Skylounge bar. Guests can access the fitness room 24 hours a day free of charge. Private underground parking is available on site and garages are available on request. Catalans Beach is 1640 feet from the hotel. The Château d’If is accessible by ferry from the nearby marina.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
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Amazing breakfast with a super PORT VIEW in a fantastic terrace . Spa and hamman very clean and with the reservation you are sure not crowdie , receptionist very helpful specialli Anna helped me a lot with some request. Parking service with Valet perfect
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View Rooms and toilets need remodeling
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Exceptional
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The staff are superb: professional, helpful, courteous; really great This hotel is a 2-star at best. The shower in my room could not be shut; when you did manage to shut it with enormous effort, you then couldn't turn it on again - from other complaints from folks staying at the hotel same days, this was a recurring issue. The carpet was so old, it was coming off in waves. The doorstops were knocked out. The water was cut for 2 hours....The sauna door could not be opened from the inside (...this is potentially dangerous...), and the shower was so beat-up it was falling off. All in all, a terrible, run-down, sort of awful facility. which is DEFINITELY not 5 star, and 2 star at best. Accor should be absolutely ashamed of themselves for passing off an atrocious facility as 5 star. The only thing which partially saves the place is the staff - all of whom are absolutely superb.
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Very good
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Great location and great view Couldn’t diner at the hotel - was told that the restaurant was fully booked but 2 tables of 4 remained empty for the full evening
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Room. Staff. Lobby and lounge areas.
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Very good
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Location, accessible to local attractions, splendid views from the property None
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Exceptional
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The location was great and the staff member at check in was lovely. Apart from the check in staff and the room staff (who were excellent) the staff were unfriendly and generally disrespectful. This is not acceptable for a hotel of this level. The staff in the bar were especially rude to the point that I felt they laughed with each other when I made a request. I’m not sure they are used to dealing with women of colour.
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Great hotel, staff could use some training in terms of customer service and cleanliness
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Good location Rooftop bar Rooms are old and half facing a very gloomy backyard full of AC units. Lower level corridors and rooms smelled really bad (like a cave) Carpets looks and feels dirty.
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Pleasant
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Really helpful and friendly staff, super comfortable beds and nice rooms. Good spa. Showers could have been a bit better, and an outdoor pool would have been nice
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The staff was very good. The bed was comfortable. The hotel was very silent. The toiletries were very limited and the liquid toiletries were fixed on the wall (including the body lotion). There could be more choices and small bottles at least for the body lotion. The hotel is a bit far from the main stores and restaurants, you need to walk 15-16 min. Although the room is well decorated, it’s a bit old. The shower leaks outside when you take a shower. The closet doors make noise when you open. It’s pricey.
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This is perfectly located on Vieux port! A beautiful hotel! I loved everything.
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Excelled location, staff are excellent particularly those working in the breakfast restaurant It was said the hotel has a swimming pool but it turned out has got no one, but the compound contains an other hotel which has a swimming pool, the receptionist can phone the other hotel and allow you to use that swimming pool
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Excellent location , fabulous views of the Vieux Port . Wonderful views at breakfast and afternoon coffee.
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The hotel is beautifully presented, clean and tidy with bars, restaurants and great views of the port and famous fortifications. The staff are attentive, polite and knowledgeable. Our bags were collected on arrival and taken to our room, check in was smooth and quick. Our room was well laid out with everything we needed, a comfortable bed, space for our bags and a terrace overlooking the port. Nothing not to like about this hotel.
