Intown Suites Extended Stay Matthews Nc - Indian Trail

Goo

It’s ok place for someone who just trying to find a new home here

Manager was extremely rude. I travel for work and chose to stay there because of the price and proximity to jobsite. I will gladly pay more and drive further than to ever stay another night on any property managed by him.

Shouldn’t charge people for a microwave terrible service

Clean room and lady behind desk was cool

The rooms are not as pictured. Unfinished just a bed and table none of the decor that is shown in pictures.

Terrible terrible. Rooms were horrible. Water was lukewarm. Roaches

Need one in Monroe nc

Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!

Great

From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce

Hated everything.

First, the pictures supposedly representing this accommodation are by no means accurate. Understanding staging happens, but please don't be fooled by the pictures you see. The kitchenette is bare bones (I received 2 disposable plastic cups) as is the bathroom (there were 2 hand towels, 2 bath towels, and a small bar of soap). Be aware staff is only present from 11:00 until 19:00 Mon through Sat (with an after-hours phone number you can call if needed), and there is no housekeeping. When I asked if maintenance could come and take a look at my showerhead which only had 3 streams of water coming down, and broken off towel rack, no one showed in my 10 days there. One final point of feedback is that someone entered my room, without asking/telling me, while I was at work; I know this because when I returned furniture was out of place, the mattress and pillows had moved, and the temp. of my AC was lower than what I set it too. Didn't appreciate that. The location was so so - industrial and right off the highway (which was convenient). It was quiet, which was nice. You get what you pay for - you can't ask for much when paying $45 per night. Just be aware.

Great

Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures

Good value

,no breakfast,no coffee,no towel exchange.

Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.

Nothing Had to wait two hours for someone to check us in just to be told they didn’t have a room for our reservations! He said if we come back in TWO DAYS he could possibly have the two rooms that were “out of order” fixed on the spot! He was no help! Didn’t try to get me into another hotel! I drove 13 hours with one year old twins and my disabled mom just to be told “oh I was just fixing to call you” I asked for the manager and the joke was on me! HE WAS THE MANAGER! Do not recommend!!!! We literally brought groceries that spoiled bc we couldn’t stay there. We were out of even more money trying to find somewhere else to stay! AND I was two hours late for my event! I recommend quality inn across the road!

No breakfast, however, it was all we needed! Nothing really bad to say, We were very satisfied.