Riviera Hotel South Beach

The Tv did not work , the bed mad nosies once you sat down the pictures are not what the rooms look like bad experience

The tiki bar staff were pretty rude and dismissive. The rooms were pretty basic and outdated. Front desk staff were nice. There really weren't any amenities or services to speak of.

Todo perfecro y limpio

The staff wasn't helpful at all the only one who knew what they were doing was the main manager Mauricio and the night clerk. The rest has no clue what they were doing. They gave me a room with no AC and charged me for a suite with I got a standard room. They didn't service the room they didn't resolve any issue

The stay overall was okay. It could have been more space in the bathroom, better lighting in the bedroom, and when taking a shower so much water get on the floor from the open spot.

Thank you and goodbye.

Close to everything,staff friendly. Just an issue with elevator being our

The cooling fan was EXTREMELY noisy. If you’re sensitive to noise, please avoid this place.

Room wasn’t cleaned thoroughly and couldn’t get anyone to assist with that the air conditioning unit never worked so I had no A/C for 5 days manager was supposed to switch my rooms but never did I ended up receiving a fan that half worked Dirty linen,dirty pool poor seating in the pool area the chairs were not fit to sit in no ice on the property for drinking purposes and I still have yet to hear back from the manager yet and I’ve checked out I left emails and messages through front desk

The rooms are nice. I just would appreciate it if The refrigerator would actually be cold. The coffee shop in the lobby is phenomenal. The Matcha was really good. Don’t expect to get an early check-in as check-in is at 4 PM and we didn’t get into our room until 430 even though we arrived at 11. It’s a pretty solid place. The staff are helpful for the most part. I just wish the rules were followed all the way if it’s a non-smoking property I don’t think you should pick and choose what people are allowed to smoke in front. either people can’t smoke or they can.

Very good

Terribly disappointed

Great place to vacation! Helpful and nice staff. Good clean place.

Upon arrival, the room we were sent to wasn’t finished being cleaned. We were then sent to another room, where we have attached photos. It looks extremely worn in, in need of updating due to wear and tear. Sheets are dingy white, dust in the bed frame, rips in the sofa. Stain on the top bedroom cover. We let the front desk know, they checked to see if the penthouse was available, it wasn’t. Moved us to another room type, same vibes in there. We requested a refund, as we booked a nearby air b&B. They told us we had to do it though Expedia. Once Expedia reached out on our behalf, they said they offered us multiple rooms but we only wanted to switch it to “stay with friends at a nearby property”, which wasn’t the truth being that the only other friend on the trip decided to stay in a separate room at their own hotel! If you are looking for budget friendly options and don’t mind a motel-ish vibe, then you will be fine. They did have complimentary drinks being offered, however we didn’t take advantage.

The staff was very helpful and friendly. The property itself needs to be updated. The furnishings are worn, even torn. Otherwise, it is a great location, especially for any event at the Convention Center

I’ve stayed at this hotel before my room was nice. Unfortunately there was a portable air conditioner in there that was running all night. And the patio doors to the outside were tapped shut. Not sure if I was to be there more than one night I would’ve stayed in that same room. I probably would’ve had them change me, but I’ll stay there again. The staff is great and it is really clean

Very good

This was our first stay at this hotel, and we stayed for three nights. The day after our arrival, we decided to have breakfast at the hotel restaurant. While eating, we noticed several flying cockroaches in plain sight just a few steps from our table. We brought this to the attention of our server, whose response was that “this is Miami” and that cockroaches, lizards, mosquitoes, and flies are common during the summer. We then spoke with the manager, who simply stated that the restaurant was not operated by the hotel. That was the extent of the response—no apology, concern, or attempt to address the issue. To make matters worse, throughout our entire stay, the air conditioning unit leaked water continuously. We reported the problem, but no one ever came to our room to inspect or repair it. The building itself is quite old, and unfortunately, it smells that way as well. Overall, this was a very disappointing experience. In the future, I will return to the other nearby hotels where I have stayed before and never encountered such unpleasant conditions. I cannot recommend this property based on our experience.

It was fine; for the price, the location and amenities were good. The room was worn for sure, with a cement ceiling that was not in great shape. The bed was fairly comfortable, but I had trouble sleeping because of the extremely strong smell of bleach on the linens. I appreciate that they were clean, but the smell was insane. The room size was decent, with a cute outdoor patio off of it. The bathroom size was also good, it just needs some TLC. Totally fine for a night!

Location is the best thing, within walking distance to beach, CVS and Lincoln Road. Besides that, the hotel has a few things to improve. The staff was not very helpful, answering yes/no questions with no further explanation. It does not have a gym, no on site parking, pools are not in the same building, one on the roof of an adjacent building and the other in the building across the street. However, they charge a “resort” fee. Room with 2 beds is too small, you can hardly walk by the beds, and there is no desk or workspace. It just didn’t look like the pictures. Old towels and not enough for three people (my wife, son and I). There was only one night stand and not enough outlets. Luckily, we only stayed two nights.