Residence Inn by Marriott Cleveland Airport/Middleburg Heights

Very clean. Kind staff.

Exceptional

Great stay! Clean rooms, friendly staff, and excellent service. Highly recommend and would definitely stay again.

Stayed with 2 kids, staff was helpful. Provided free tesla charger and breakfast was continental and served well.

Clean and quiet!

Looked and felt like a 4 star hotel. Checking in was a breeze!

A clean, quiet, comfortable room with a nice breakfast.

Exceptional

Nice, quiet, clean and spacious rooms. Perfect for a layover.

Breakfast is GREAT! Best of any hotel we stay in.

Very clean hotel and the staff was welcoming and nice. Complimentary breakfast was nice and overall had a great experience here!

So clean, modern, the room was huge and so nice to get to after a long , stressful travel day. Would absolutely stay here again.

Room was very large and very nice!

Room was clean. Places to eat are walkable. Convenient to the airport

Nice spacious clean rooms. Friendly staff. Perfect breakfast selection

Great place. Clean

Great staff and place to stay close to the airport.

While the hotel is mostly clean and orderly, has very large rooms and a good free breakfast, the front desk staff were low energy and not always helpful. If you work in hospitality, the goal is to be hospitable. If you are overly shy, quiet and not engaging with patrons, it defeats the purpose of working in hospitality. We had very disruptive guests above who were banging, jumping, moving furniture, slamming things, stomping, etc. long into the night after 11 pm. The Front Desk staff were provided little help or explanation. While I understand you can not help what some guests do, you can enforce quiet hour rules that should be in place after 10 pm.

1 bedroom suite was very clean and comfortable. Staff was very accommodating and we were very pleased with the many selections for breakfast. Will be back!

Exceptional