Suburban Studios Montgomery East I-85

This place is not for a traveler who is used to Hilton type setting. Friendly staff but place is not for me

I didn’t like anything about this place because the proprietors never opened the door to me. Literally. I tried to phone ahead, to inform them of my delayed flight, but the phone went unanswered. Then, when I finally arrived, around midnight, I met a locked door. A message on the door said something like, “If door is locked, use phone to reach reception desk.” So I lifted the receiver beside the door, heard it ring, heard the ringtone change, heard the silence of a dropped connection. I tried three times, with the same result. Meanwhile, I stood in a poorly lit alley, surrounded by empty, old cars. The environment frightened me, so I left. I cannot at all recommend this venue.

We got there right at 10p and the lobby door was locked. There’s a sign that says to pick up the outdoor phone to call front desk but it did not work. We tried calling the phone number but it was out of service. We banged on the door and no one came. We were not able to check in or stay at this place. We had to scramble to find another hotel. It was horrible.

It was very quiet I couldn’t find anything that I didn’t like

I enjoyed my stay

Nothing The management

I never stayed at the room wasn’t anybody there

Absolutely Nothing I booked this property online and paid for it … when we arrived. No one would answer the phone. Or door bell. I finally got let in by someone staying there. No one was at the front desk .. I used the outside phone again and someone finally answered. The man who answered the phone had to have been on of the rudest people I have ever spoke with and he let me know they are out of rooms and there is nothing he can do

I booked this property online and paid for it … when we arrived. No one would answer the phone. Or door bell. I finally got let in by someone staying there. No one was at the front desk .. I used the outside phone again and someone finally answered. The man who answered the phone had to have been on of the rudest people I have ever spoke with and he let me know they are out of rooms and there is nothing he can do

The lobby wasn’t dirty but not clean either, while walking the main hall all you could smell was weed when it’s supposed to no smoking of any kind. When we got in our room roaches ran everywhere, the shower wasn’t cleaned out there was hair and a brown stuff in the bottom of the shower as well as there was no towels in our room. We had left for dinner and when we got back the bedding had been changed and we had been brought towels. Half way through our week my card stop working for our room door but would let us in the hotel then there was never a person in the office to fix my card luckily my fiancés card was working. They never tell you where the dumpster is but expect you to basically have the room spotless or they charge you a ridiculous fee. We were scared to miss anything in the room.

Nice, clean and quiet. The front desk service was very good No complaints

No complaints ?

Nice and vizy

Great stay very quiet as I like

We never checked in. Never stepped in the room. We were told we had the last room but it wasn't cleaned yet......at 10 pm. Than, it was on the 3rd floor. I'm a 70 year old with a slight handicap and they didnt have an elevator. Clearly not handicap accessible! I'm expecting a full refund

Bad

refused to accept confirmed Expedia reservation or honor documented pet policy. staff was unresponsive and ultimately rude.

Nothing All the staff but mainly management

1) A no refund policy 2) The room wasn’t ready when we arrived 3) The fact that ppl actually live on the property

Location Roaches and stains in carpet.