Montreal Marriott Chateau Champlain

Location, views, range of foods at breakfast, impressive shower, comfortable beds, helpful staff Nothing

Superb

Great location, close to the station and 15 minutes walk from the old town. Room was spacious and had everything I expected.

Clean, good breakfast, location Elevators are a bit noisy, we asked ro change the room, was no problem. Got a room far from elevators

Clean and new room with beautiful views. Staffs are super friendly. Great location! Nothing.

Spacious and comfortable room. Unbeatable location. The concierge Léonie was exceptionally helpful and friendly. WiFi was almost unusable. I had to go to the lobby to get enough bandwidth for a Zoom call. Inadequate for this class of hotel.

Exceptional

Superb

location location / concierge

location location

We had a very pleasant stay at Marriott Montreal. The hotel is located in an excellent area for exploring the city, and the room was very spacious and comfortable. We have stayed at 20th floor with a great view to the city, which was a bonus. One area for improvement would be the appearance of the property. At first glance, the hotel felt a bit dated, and there was an unusual smell in the hallways that affected the initial impression. A refresh of the common areas and improved ventilation would enhance the guest experience.

Everything went well, except the stairs to the reception. The Stairs in the entrance

Great location - nicely appointed and we had a high floor. Room was small for a family of four but we kept our expectations as such - our objective was location - walking distance to most neighborhoods. We used Uber for further distant neighborhoods. Parking is private underground with no in/out privilege. If you go out then you reset and it again the full rate (outrageous actually). So we kept the car parked for the two nights and used Uber which was way cheaper for our use case…

The View from the room was good. Bar staff were friendly. Loved the big screen in the lobby would have been great to watch some live sport. The Porters at the front either wear a uniform or a smart casual outfit

The location is pretty much very close to the downtown area The breakfast is not well served and serves are not often available. We ended up not having any food left one morning as the previous guests ate pretty much all food available. That day the guests were the sport club members and the hotel staff did not calculate how much food was needed to feed all guests for breakfast. The food and breakfast was not well organized for the money we paid around $370 for breakfast for 6 days

Exceptional

Hotel was clean. Staff was great, room was great. I loved kitchenette, robes, even the elevator!! Nothing

Location Parking garage could not handle size of a small pick up truck

Good

The property is beautiful and location is great. I picked this property because it’s been renovated and we have had great experiences at other Marriotts. I had 3 issues. First, the lobby had a strange smell. Maybe it’s room spray? It smelled weird. Second issue, I think all properties should know how many people are staying at each room. We are a family of 4 at booking but only 3 bath towels were in the room. We called and got another one later. Second night and onwards we still had only 3 bath towels. We were too tired of calling again and my husband brought an extra from the gym each morning. Lastly, we didn’t check before booking was the pet policy. It’s my fault not the hotel’s. At previous hotels we were told pets cannot be left unattended but it was ok as long as they stayed crated. I had assumed this hotel had similar policy. However this property says pet cannot even be crated. We had to take turns staying in with our dog sometimes as it was too hot to take her out with us all the time. I wished I had seen the policy more carefully.