The Onyx
About The Onyx
Comfortable Accommodations Hotel The Onyx in Nagpur offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Dining Experience The modern, family-friendly restaurant serves Chinese, Indian, Italian, and pizza cuisines. Guests can enjoy brunch, lunch, dinner, and high tea in a relaxed setting. Convenient Facilities The hotel features a terrace, free WiFi, and free on-site private parking. Additional services include private check-in and check-out, a 24-hour front desk, and daily housekeeping. Prime Location Located 0.6 mi from Dr. Babasaheb Ambedkar International Airport, Hotel The Onyx is near attractions such as Deekshabhoomi (2.4 mi) and Ambazari Lake (3.1 mi). Guests appreciate the convenient location.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Only Breakfast. Not as per my expectations, small room, for office working not facilities, Gezer not working, TV volume not working properly.
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Pleasant
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Very poor
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NA No proper housekeeping maintained.
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Disappointing
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Exceptional
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Good
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Pleasant
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Superb
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Very good
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Room was clean Washroom were stinking
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Did not have breakfast bcoz checked out early. Infact asked the receptionist at the time of checking in to reduce the charge for breakfast but he told me that since it's complimentary, a refund was not possible. The behaviour of the helper / bell boy at the time of checking out. Since it was drizzling in the morning, I requested him to open the main gate of the property to enable the vehicle, which had come to pick me up, to come inside so that my luggage can be put as well as I can get without getting drenched. Or alternatively get me an umbrella for the same ( to be used for max 5 minutes). He stood unmoved and did neither. And raised his voice when reminded saying he will get drenched in the process. Finally my driver did the needful while the hotel guy did absolutely nothing. Very sick behaviour and attitude ?
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Location Room furniture placements
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Pleasant
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Good
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Exceptional
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Location only Reception staff was drinkers and spoken very badly even not given response regarding the dental kit
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It's not clean
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Pleasant
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Very average Breakfast. Great location. Average Room but with all basic amenities for a traveller to use it to rest for the night and work during the day. Reception desk or housekeeping / restaurant guys should learn to be more customer responsive. Breakfast Customer Responsiveness
