Marble Arch Hotel
About Marble Arch Hotel
Comfortable Accommodations Marble Arch Hotel in Nairobi offers family rooms with balconies, private bathrooms, and city views. Each room includes air-conditioning, free WiFi, and modern amenities. Dining and Leisure Guests can enjoy African and international cuisines at the on-site restaurant, relax at the bar, or unwind on the sun terrace. Additional facilities include a coffee shop, outdoor seating area, and free private parking. Prime Location Located 3.7 mi from Wilson Airport, the hotel is near attractions such as Kenyatta International Conference Center (13-minute walk) and Nairobi National Museum (1.1 mi). Guests appreciate the attentive staff and convenient location.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Room nicely decorated and arranged. Bathroom spacious. Breakfast good. Staff very friendly. Restaurand and bar very good. Very good "value-for-money"! Neighborhood at the front is a little noisy/crowded.
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Leaking taps
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1. Improve in time management when clients orders food it takes forever to be prepared. 2. Bedngs are so old. 3. Improve in providing quality food. 4. Improve in customer care services.
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I want to file an official complaint, why my hotel booking didn't include breakfast ?! This disappointed me a great deal Location abit noisy
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On site restaurant, bar, dry cleaning, security, taxis including airport pickup and cleanliness They don’t have more local cuisines on their menus
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Water system,very little hot water
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Disappointing
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Nothing Everything from price to service. Poor did not get one bedroom, no baby cot. Poor breakfast, no elevator
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Rooms are good but should have a bigger television set with cable TV channels.
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Very good
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Exceptional
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I booked this last-minute just before midnight, but everything worked out and I was accommodated without problems. The personnel was very nice, they let me pay in the morning and borrowed me a charger since I lost mine. The breakfast was nice. The place around the hotel seemed a bit dodgy. The bank terminal they had didn't accept NFC payments and I didn't have physical cards so I had to go get some cash in an ATM in the morning - that said, the hotel provided me a supervisor to accompany me to the bank.
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Good
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The bed was comfortably ok. The rooms are dated, but are clean. Nice warm water after a long flight. The price is a little on the higher side for comparable hotels. The problem is that once businesses taste the money, they keep the prices high even though they know that the property standards have gone down. Marble Arch is not what it used to be. A revamp is clearly needed.
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Friendly workers, very helpful people The hotel bedding smells like reused one, the toilet was defect, bathroom window was defect too. Toilet brush very dirty , the toilet was used and dirty too.
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Good
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Disappointing
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Not much The neighborhood
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Room decor, cleanliness and hotel location No lift but not a problem Also no T bags and use of Brazilian coffee in Kenya
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Very good
