Hampton Inn Madison Square Garden Area Hotel

Location is EXCELLENT!! Just steps from penn station, lots of places to eat around, rooms were clean, and good breakfast. Room is small but expected for NYC. Beds were comfortable.

Exceptional

Todo estaba Super

Friendly staffs. Room missing soap and lotion

Excellent location, nice staff, great vakue incl breakfast Rooma are not soundproof enough

Great little hotel in good location. Staff is great

was ok. convenient area

Great location, friendly staff and confortable room Lack of space in common areas, breakfast area turn chaotic between 8 and 9, would add some fruit options to the breakfast as well. The room could have had more light and clothing storage

Staff was great. Quick check in. Location is perfect for what we had planned.

Everything. You charge me for two bottles of water. If it wasn't complimentary why position it in the room. I could easily buy water from the store.

The staff was very helpful w any request. The workout area was beyond unacceptable and the breakfast was usually with guests waiting for nearly everything to be brought out from the kitchen.

Good

Hotel is in an amazing location, close to everything in mid town you would ever want to see. The rooms are amazingly quiet as well which is great in such a busy city. Front staff was very kind and helpful. There were problems with the plastic keys decoding so that we were locked out of our rooms for no reason, but they fixed the problem. The breakfast is just adequate, no extra frills. There is a good grocery market directly across the street with food to go and multiple restaurants everywhere. Rooms are very nice and clean. No refridgerator in the room but they will hold your food in their fridge downstairs if you ask. Overall, a great hotel for families.

The room was clean, and the beds were very comfortable. Unfortunately, our experience with breakfast was disappointing. On all four mornings, food items, beverages, utensils, and plates frequently ran out. Guests had to repeatedly ask staff for refills and replacements. The kitchen staff appeared overwhelmed and stressed, which made me feel sorry for them. It seemed they were doing their best but did not have the support needed to keep up with demand. Hotel management should review and improve the operation of the breakfast service to ensure it is adequately staffed and supplied for guests.

Clean Rlkm

Thr breakfast ran out of food during the rush and people were just plain rude about using thr waffle machines

Great location and very convenient to Penn Station. A good amount of storage. The elevators were awfully slow and we took the stairs on most mornings from the 5th floor.

staff was kind. Breakfast was horrible and most of the time had food missing. Had to wait 15 minutes for an elevator at 8:45 am to be able to go to breakfast. No option to use the steps as it is fire steps only. Fire alarm went off at 1:30am first night and the fire alarm was very quiet. If I wasn't awake and it was a real fire I would probably be dead. Save your money and go somewhere else.

Great location for MSG shows. Easy and safe walk to the venue. Clean and comfortable hotel. No issues, had a great stay.

There was construction in the front of the hotel and the hallways were a little dingy, but the room was nice and the staff were great. The location was great, too. I would def stay there again.