Holiday Inn Express New York City Times Square by IHG

I loved how the hotel was within walking distance. I was not a fan of the fact there was not a fridge or microwave. Other than that, the experience was good.

None

They had good breakfast. Worst part was the elevators especially in morning. Slow. Would have been nice to have a mini fridge. Rooms were clean that’s a plus.

Its a very basic hotel. Covers your needs and is a good place to stay for Times Square and close by attractions.

Great breakfast and great hospitality

Clean rooms, great breakfast, and friendly staff

Great location. Front desk staff were very helpful. Breakfast was very nice. Would definitely stay here again.

The locations is great ! The breakfast is a bit caotic. Loads of people and jot place to sit down. Regular American breakfast if yoi like muffins and cerals. There were fruits too. Overall, a good place to stay and be close to all main touristic attractions.

Muy bien la limpieza y el servicio y bueno y buena ubicación

The staff was very helpful. Breakfast was good, however the tables in the dinning room fill quickly.

El primer impacto es una recepción desordenada, con el mobiliario en malas condiciones, y con un cúmulo de cajas que estuvieron en la recepción durante toda nuestra estancia. Los ascensores de la propiedad son insuficientes para atender todas las habitaciones (Solo 2 ascensores para un edificio de 36 niveles con más de 200 habitaciones). En la mañana los tiempos de espera superaban los 30 minutos. Nos tocó presenciar huéspedes que bajaban más de 30 pisos por no aguantar los tiempos de espera. El desayuno es un chiste. Muy mala calidad en los alimentos y un espacio insuficiente para atender el volumen de huéspedes. Alrededor de 15 mesas en un espacio muy reducido. Los tapetes de los pasillos están descuidados y en muy malas condiciones. Es un hotel de 1 o 2 estrellas

Superb

Nice Nothing

Very nice

El aseo mucho que desear, lo demás estaba bien

This hotel was extremely disappointing for many reasons. First of all, it advertises a 6 minute walk to Times Square and this is just not the case. It is a minimum 20 minute walk which is far when you are dressed up to see a show etc. It was not conveniently located at all. The hotel is very dirty and run down. Even for a more cost effective hotel option it was just not nice. The breakfast area was crowded and dirty and the food did not look at all appealing. It actually turned my stomach seeing the massive crowd trying to get to the food set up. There are only two elevators and over 35 floors. We waited forever for an elevator and most times ended up taking the stairs. Thank goodness we were only on the 5th floor. In our room the water pressure in the shower was terrible and the water temperature was either freezing or scalding. The TV channels were all pixelated. All in all I was very disappointed with our stay and did not feel it was worth the price at all. Having been to NYC many times there are MANY other hotel options in the same price range that are more well kept, more conveniently located to Times Square, and just better overall. Sleeping was also a nightmare as the AC unit in the room was incredibly loud.

Very good

Exceptional

Disappointing

Very delicious breakfast with lots of varieties and 24/7 coffee and tea station The only downside is the long wait for the elevator in the morning during breakfast time but that's nothing compared to all the pros