La Quinta Inn & Suites by Wyndham New York City Central Park

L I had a wonderful experience during my stay from the staff, the clean room, air-conditioning, and feeling safe. I was very pleased with my stay. And I am a visually impaired person in my safety is important to me when I travel

the location was room was clean, water pressure was excellent and hot, air conditioning was good, breakfast good. The location to the many museums and Central Park was wonderful. There was no microwave or fridge in the room. Bed was very comfortable.

Now to the bad. The hotel is a mess. The carpeted floors are dirty and bleach stained. The walls are also dirty, stained and poorly patched in places. The amenities are a joke. We had 2 rooms - in one room the AC squeaked so loudly you could hardly sleep, in the other the AC blew out air but it was not cold despite 2 visits from engineering. The TVs didn’t work, there were random items left in the rooms (a bag from an Apple Store in one room, cover for the ironing board in the other). The towels and sheets were very worn. I appreciate NYC hotels are unique and tiny the bathrooms are to be expected, but these were beyond tiny. If you are a person over 6’ tall or 200 lbs you will not be able to close the door when using the loo. I’ve spent years visiting NYC and now live here and was frankly embarrassed to have my family stay here. La Quinta could and frankly should do better. I expected that by booking a hotel under the La Quinta flag I could expect a certain level of cleanliness and room maintenance but I was wrong. Highly disappointed and strongly do not recommend unless it is a crisis.

The location is very good. It was quiet and cozy. However The bathroom window has no privacy which I recognized next day (when light is on, can’t recognize ) and you realize there are other windows facing the bathroom window and toilet. If you are man, You are exposed with #1.

This hotel is perfectly situated next to Central Park and great family friendly eating options. It’s well below the cost of most hotels in area—for a reason. Rooms are small, in need of updating and only one elevator. Still, the staff is super helpful, the location and price are great and if you aren’t in the room much, who cares about the size. We’ve stayed several times with our grandkids. And will go back again.

Good for quick trips. Bed was broken.

El edificio es antiguo, la pieza estaba ok. En el baño faltó ganchos para colgar las toallas y gorra de baño. En la pieza faltó un frigo bar. El desayuno es básico y el microondas no funcionaba. Tenían uno en una pieza. Solo un día tuvieron la gentileza de calentarme la leche.

The location of the hotel is excellent and very convenient. However, our overall stay was affected by several issues. The first room allocated to us had a bed that was sinking in the middle, making it uncomfortable to sleep. Additionally, the air conditioner was producing a strange intermittent noise on and off. We also experienced issues with the water supply, as the water occasionally appeared dirty and oily. Another concern was that the bathroom amenities were not properly stocked. Instead of providing body wash, the room contained two bottles of shampoo and one bottle of conditioner. After we reported these issues, we were moved to another room, which was better overall. However, the problem with the water quality persisted intermittently, and encountering dirty water during our stay was quite unpleasant. While we appreciated the good location and the staff's effort to change our room, improvements in room maintenance, water quality, and housekeeping attention to amenities are needed.

The location was great. Check in desk staff were rude. Check in time was very inflexible. Room was small, dirty, fixtures and plugs were broken, there was no housekeeping, sinks clogged, tub clogged, carpet dirty, elevator slow.

Good

Two words. Bed Bugs. Arrived, checked the mattress as the hotel was sketchy and found a bed bug. Yes, I have a photo. Checked in and out within 10 minutes! Beware of this hotel!

The size and condition of the two rooms we stayed in were poor. We will never stay in that location again. The lobby was okay. the staff was very nice and friendly. But after that that we were extremely extremely disappointed.

Had a problem with the tv the front said it can't be fixed too in the morning.They do not have an engineer to fix the situation

The other negative experience was the facility fees that were charged and we were not warned about. That being said, staff were great. They attended to our needs. The best thing was being half a block from Central Park. My daughter preferred to be in the park, so it was perfect for our family.

Good for the price. Great location adjacent to Central Park and a block to the subway station.

I usually do not write reviews about hotels, but after staying at this one, it'd be a disservice to society not to write one. For this price or even a little more, anyone can find a way better hotel to stay in NYC. The rooms are super small, carpet is gross, showers are old, towels are old as well, breakfast sucked...just not worth it. I didn't see any bugs in my bed, but honestly I'm sure I'd find some if I looked more closely. If you are reading this, please spend a little more and look for some other hotels...this one just sucks.

The toilet was clogged, not enough towels, the elevator was in poor condition you wasn't sure if the buttons worked or not. And the staff was okay but you could tell customer service wasn't their priority.

You have to ask for everything- room to be serviced, a fridge etc. When we got the fridge it looked like it had been in a home hit by a bomb but it worked! The microwave in the breakfast room was broken as was the juice dispenser. Definitely the staff are trying to make the best of the situation but money is going to have to be spent to upgrade this building

Very poor

Great location! I have to say that Jennifer, who was at the front desk on 6/16 during day shift, was absolutely awesome! Great attitude, very helpful, friendly… honestly she made the hotel nicer than it was. She elevated it! And she wasn’t just nice to us, I observed her being kind to everyone she interacted with. It was over 300$ for a tiny room, tiny bathroom/ very outdated and in need of some serious love.