Nova Hotel Brooklyn

All my expectations were met. Great room and view. Comfortable bed. Walking distance to many local restaurants and recreational venues. I’m definitely staying here again.

Staff was super friendly. Location was much better than I thought it was. Would definitely stay there again.

which I was accommodated. Their service recovery is amazing’ Definitely coming back.

This place was amazing. Steve and Sam both were awesome. The hotel itself clean and peaceful. 10 out of 10 i highly recommend.

The room was very nice. No place to eat. No continental breakfast as stated only coffee.

Exceptional

Cute and clean no neighborhood noise.

Amazing

Unclear entrance, poorly clean, dirty shower and locker room not working properly.

This was completely unacceptable and unhygienic. I have never experienced such poor service and cleanliness at a hotel. Absolutely disgusting place. I would not recommend staying here.

Very clean and helpful staff

The balcony only had one broken chair and we had to ask for a second one twice.

The hotel staff were absolutely...

The entrance was a little sketch. Empty room with stairs leading up to the lobby. There was a loud beeping sound as soon as you get into the door. There were marks around walls of the room. No cleaning staff came in to just handle the minor things around the room. Walls were very thin. NOT horrible but not ideal.

Nice clean good location

Well worth it factoring in the lower cost + close proximity to subway.

Absolutely gorgeous. My first time staying with Nova and I will be back. Property was clean, and smelled amazing ! My room was spotless and the balcony was trustworthy. It even had an electrical outlet. Staff was very friendly and knowledgeable

No signage to find front desk which is not on ground floor

Hotel employee the concierge lady is exceptional. She always make me feel so welcomed.

This hotel is modern and fairly comfortable. The front desk staff was courteous, professional and prompt. However, this is a fairly new property and you can already see wear and tear all over the place. I'm guessing it's due to management saving on personnel. Hotels get a lot of use and require constant painting of surfaces, repairing fixtures, and all around endless maintenance. It is clear that this hotel, while new-ish and nice looking, was built on a budget, the furnishings are flimsy, and it is already showing lots of wear and tear. That is not only sad, it's unacceptable at the price point. Also, the balcony rooms are only useful of you're a smoker because they overlook a rusty steelyard and a truck depot.