Hyatt Regency Newport Beach

The check-in process started a little bumpy, but I think it was due to an individual employee named Catrina. She was very unfriendly, unhelpful and rude. However, everyone else was amazing and made up for her bad attitude. We enjoyed ourselves.

Room could have been cleaner, sheets had stains. Property somewhat messy.

the pools were great especially the kids pools such a great trip totally recommend for a family

Great room, fun pool and great staff. We live local, but just wanted a quick getaway for our anniversary. We would stay here again for sure.

This is such a beautiful hotel. The customer service was top-tier. With the exception of our cabana waitress , the employees went out of their way to satisfy our needs and put smiles on all of our faces! The oasis pool is so much fun , and very family friendly.

Easy loxation

Great location very central to all Newport Beach and Laguna. Great hotel! Absolutely zero complaints.

The staff was outstanding from the valet to check-in as well as bar/coffee bar staff. Everyone was friendly, helpful, and good at their jobs. The room had great space with a comfortable bed. We enjoy a jazz concert at the amphitheater. The venue was perfect for an outdoor concert.

It's a great location to stay after the jazz series concert.

Location by Back Bay is the bomb. Little 9 hole golf course was a fun way to work on your short game. Access to bikes and pickleball was perfection. Airport noise is not an issue indoors. Would stay here again.

Luxurious and super premium - a real treat to stay here. The pool is lovely and the bar is also good. Seems a bit expensive but you get what you pay for

The location is pretty much the only thing going for it -- really easy walk to Balboa Island and down to the water. At check in, the staff member was pushing their membership scheme before I'd even checked in. He asked me about three times if I was sure I wouldn't like to sign up. He had to shout at me over the noise of the bar, which was right next to the reception, and all the loud people drinking. When I got to my room, it was dingy and dark, with no natural daylight except for a tiny slit of a window that led to the external walkway directly outside, so needed to be covered anyway for privacy. I asked if I could change rooms and was told they're fully booked up. There was a concert going until 10pm and the booming music actually shook the walls. There was no way to relax and nowhere on the property to get away from the noise. Terrible experience. Would not stay again.

The staff was friendly. The hotel itself, was in horrible shape!! Shocking for "Newport Beach" We stayed in the back of the hotel Lido Building. This building looked like we were in a time warp and hadn't been updated since the 90"s!! The landscape was horrible, and there were cobwebs on the metal posts outside, everywhere!! The patio/ pool furniture was old and dirty. I thank God we only booked one night stay here for the summer concert series!! Or, I would have demanded our money back and stayed elsewhere. Very sad and disappointing. We had dinner at Shore restaurant. The food was just ok. Nothing special. Overall, we will not be staying here again. I get that hotels by the beach are pricey. This place is reasonable. But that said, they should still strive to at least have a clean, and welcoming ambiance for their customers....instead we got old, not well maintained, shabby, and very disappointing

The grounds are a bit old and getting run down . The rooms were clean and well kept, but could also use an update . Strongly recommend that they put a nightlight in the bathroom, it was so dark we could not get around unless the light was on And the lights are super bright, not so easy to get around the room at night .

The rooms are small and need an update. We came more than 10 years ago and it’s probably not changed since then. Rooms give no wow factor for money paid

Convenient to concert., food was very good Pretty old need updating

The place was outdated and had ants in my room. The staff did quickly move me to a new room, so I really appreciate that. I wouldn't be back.

My room was very dated and dark, but the staff was super helpful and nice, loved all the amenities and especially the complementary hit class and bicycles.

The place sucks

Great location, relaxing environment, food was excellent, pet friendly