La Quinta Inn & Suites by Wyndham Niagara Falls

I WILL NEVER STAY IN LAQUINTA AGAIN IN MY LIFE, ESPECIALLY IN NIAGARA FALLS, THEY NEVER VACUUM, DO NOT CHANGE THE BED SHEETS, TOWELS WERE DIRTY, USED, DIRT EVERYWHERE. THIS SHOULD BE AN ANIMAL SHELTER AND NOT A PLACE FOR HUMAN TO STAY. STINGY PEOPLE, THERE WAS A SHORTAGE OF EVERYTHING AT BREAKFAST. COFFEE WAS OF CHEAP QUALITY, I WOULD CALL IT BOILED WATER Dr. AQ

Enough Breakfast was not supplied for the amount of guests. Pool was closed 2 of the 3 days we were there. I used my bacterial wipes to clean the bathroom. Walls had toothpaste splatter. I also washed the walls around the toilet. They were filthy. The room otherwise was fine I suppose. Evening front desk lady was lovely.

Demaciado buenoooo loooo recomiendo al mill por sientooo esta super buenooo

Breakfast It's really bad

good

2 . The staff greets you with a smile , very friendly and helpful. 3 . The ADA compliant bathroom is not really a handicap bathroom. They have a bathtub with grab bars. Not a walking shower. 4 . AT CHECK IN I WAS ASKED TO SIGN A ABSURD, RIDICULOUS, UNLAWFUL CLAUSE. ABSOLUTELY THE HOTEL OF ANY AND ALL RESPONSIBILITY FOR YOUR WELL, BEING IN THE EVENT OF ANY INJURY OR BODILY HARM TO YOU OR YOUR FAMILY REGARDLESS WHETHER IT'S YOUR FAULT OR NOT. I WOULD HAVE REFUSED IF NOT FOR THE HOUR. WE WERE ALL TIRED.

The room was clean.. disappointed the pool was closed the entire stay. Promises of it being opened.. but didnt happen, not during our week stay.

Disgustingly filthy hotel would never stay there made a reservation didn’t get my money back and left. Would rather drive six more hours and stay in a filthy place like that.

It was a horrible experience to plug in the bathroom didn’t work. People were banging around half the night. The fire alarm went off and the stock wouldn’t do anything about it. My door did not work very well and I ended up injured. This was the worst experience I’ve had in a very, very long time. I would not recommend it for anyone. I give it if I could give a zero stars I would.

La piscina estaba muy sucia, el agua estaba muy turbia, se notaba que tenía muchos días que no la limpiaba o hacían mantenimiento tenía muy mal olor

I liked that the hotel offers free parking and Wi-Fi. However, the hotel was very dirty and had a bad smell. The rooms were also not clean. The waffle makers at breakfast were broken, which was disappointing. The hotel’s pictures show a jacuzzi, but there is actually no jacuzzi available. The pool water was also very dirty and cloudy. Overall, while the free parking and Wi-Fi were convenient, the cleanliness and facilities need significant improvement.

Proximity to shops & restaurants. Not far from highways. Absolutely incredible housekeeping ladies were so kind…kudos for hiring these wonderful women!! Old lampshade with tears in it. Inability to use safety lock for door at night for added security. Incredibly slow shaky elevator

The front desk staff was amazing! This property is very outdated. It also not maintained so things are getting old and rusted. The amount of spiders in this property was ridiculous, coming from a family who is afraid of spiders made all of us extremely uncomfortable. Also the breakfast in the morning was chaotic not enough seating area nor staff keep up to maintain enough sitting for everyone.

I didn’t like much. Very dirty everywhere from the lobby to the dining area to the room itself. Broken chairs, bricks for pillows, the toilet paper holder busted from the wall. Pool wasn’t open and the breakfast was a scrounge fight for the food. But it was close enough to Niagara Falls like we wanted, but next time I’d go to the other hotel next door.

Awesome

Terrible and Unacceptable Experience This was by far one of the worst hotel experiences we have ever had. We stayed at this hotel because we simply wanted to get some rest for one night, but instead it turned into a nightmare. From the moment we entered the room, there was a strong unpleasant smell. The curtains were dirty/stained, the bed had visible stains, and the bedding did not feel fresh or properly clean. The pillows were also extremely old and uncomfortable. The worst part of our stay was the constant alarm noise during the night. The alarm went off three times, and we were repeatedly woken up by the noise. Between approximately 3:00 AM and 6:00 AM, we could not sleep at all. Our children became very distressed and could not calm down, so instead of resting, we spent the night trying to comfort them. When we contacted the front desk, the staff treated the situation as if it were completely normal and did not take our concerns seriously. When we asked for compensation so that we could move to another hotel, we were told, “Nobody else has complained except you.” Later, after speaking with other guests, we learned that two or three other rooms had also complained and some guests had left the hotel. This response from management was especially disappointing and made us feel that our concerns were being dismissed rather than addressed. The combination of the unpleasant smell, dirty and stained room, old bedding and pillows, repeated alarms throughout the night, and the staff’s lack of responsibility made this an extremely disappointing and stressful stay. We came here to rest for one night and left exhausted after a sleepless and frightening night with our children. We would absolutely not recommend this hotel and will never stay here again.

check-in breakfast, small bathroom

3 people stayed, our door to the room didn’t close, had to lift it up to have it close completely. The bathroom in particular was dirty, there was dark smears on the dispensers, smears on the door, electrical outlet didn’t work and was disconnected from the wall(fire hazard). Drapes at the window were torn on both sides. I have been staying at LaQuinta for many years and always enjoyed a clean environment but the two I stayed at in NY have been substandard in the room cleanliness. I won’t be booking again.

We stayed here for three nights and had a great experience. Our room was ready when we arrived, clean, and a nice size. The staff was very friendly and helpful. We enjoyed the free breakfast each morning, and the kids especially loved the waffles! 🧇 They also really enjoyed the pool. We brought our two dogs with us and paid a $25 pet fee, which I felt was very reasonable. Parking was easy, and there was plenty of space around the hotel to walk the dogs. Housekeeping was very attentive despite not entering our room because of the dogs, which we completely understood and expected. The hotel was generally very quiet, with only the occasional bark from another dog—which was actually impressive considering how many dogs seemed to be staying there! 🐶 One thing worth mentioning is that this is a 100% smoke-free hotel with very sensitive smoke detectors. Unfortunately, the alarms went off on two of our three nights because someone decided to smoke in their room. Fortunately, we did not have to evacuate, and the alarms were shut off quickly. I don’t hold this against the hotel at all, as it was caused by someone disregarding the no-smoking policy. I’m actually glad the detectors are so sensitive. Overall, I am very glad I chose this hotel for our Niagara Falls trip. It was conveniently located near the Falls, restaurants, and shopping. The rooms were comfortable, the bathrooms were clean, and the hotel was welcoming to our entire family.

Exceptional