Hyatt Place Bloomington/Normal

Great hotel. I had a horrible view from my room.

It was amazing and highly recommend it!!!

This is arguably the best place to stay when in town. Location, location, location. And it’s clean.

Clean, comfortable, spacious room. Friendly helpful staff. Breakfast was ok.

The staff was very accommodating. We traveled with our pet and they helped us with our baggage.

Close to college Bathroom shower had mole

Very good

Exceptional

Disappointing

Very friendly staff and helpful

The staff was incredibly polite and went above and beyond to accommodate our needs, despite the flooding the previous day. The room was decent, but there were a few things that needed updating. The curtains were off the rods, the carpet was dirty, and the couch had multiple stains. The fridge cover was damaged, the desk light did not work and other appliances had dust on them.

I wish the pool was open. Traveled with kids. Due the weather events they did all possible to get the facilities ready for the customers.

When we arrived the power was out and we were sent to a different hotel and told they would cancel the reservation.

Very nice hotel. Comfortable beds and pillows, quiet. Convenient free parking across the street. Wished the lobby bar were open later than 10.

The pool wasn’t available again. We haven’t stayed here in 2 yrs and it still hasn’t been fixed. And another thing we stayed here 2 yrs ago and the ice machine is still broke

Location and staff were very friendly. Breakfast area and options were great. Our room size was ok as was the bathroom area for 4 of us however the AC and fan in the room weren't working great and made for a stuffy sleep environment. Sheets and blankets were not prepared or available in our room for our pull-out bed, we were able to go down to the front desk and remedy but it was very late when we returned to the room. Plugs in the room walls were really loose and wobbly in the wall so we were concerned about safety so we didn't use those. Overall a solid experience with location and staff but a few misses in the room itself.

Nice facility, good breakfast. Both the website and email confirmation said no check in prior to 4pm. But it us in fact 3pm. We were looking forward to access to a pool and nowhere was it mentioned that it was closed for maintenance. That honestly would have swayed my booking.

We had a great stay! Clean room, comfortable bed, easy parking.

Self service parking a plus, shower was moldy, carpets stained in hallways

Great location, parking, and accommodations. Breakfast was very good, rooms comfortable and quiet. Excellent stay!