Casa de los Frailes Hotel

You cannot beat the location or the quirkiness. It is one block from Santo Domingo. I could walk most places. There is an active nightlife all around. The property has lots of charm. I first had a room with a window that looked out on an air shaft and when a room in the back of the hotel became available I was able to change. Showers were great. The staff at the desk were kind, lovely and very helpful. It needs a little more maintenance attention. Low water pressure in the sinks and toilets. The wonderful window I had was very hard to open. Some walls show water leakage from some place.

The hotel has everything you expect when traveling for pleasure: perfect location, cozy atmosphere, nice and attentive staff, clean and comfortable room, good bathroom and shower. What shines however is how nice is the staff at the reception. I had the opportunity to interact with three persons, all of them always trying to be useful to my demands. Thank you guys, I left the property fully satisfied. Wifi in the room works perfectly but not as much at the reception, when someone always need to check the reservation, things like that. It was probably something temporary and wont never hurt the great experience I had at the hotel.

The hotel has a great location and the staff were friendly. There was a nice rooftop area with coffee in the morning that adds to the overall experience. My room faced the main street, which made it noisier than I would have liked.

Great location, everything on our itinerary was within walking distance. Friendly, Helpful staff. Gabriella in particular was very helpful and friendly. Overall great experience.

Location is ideal, just steps from the Santo Domingo area, but on a quieter side street, minimal noise inside. The property has an overall nice character but could use some updating. The rooftop terrace and free coffee is nice. Rooms were kept clean daily. No major complaints, but the quality of the rooms and amenities are rather basic for the price. The listing said our room would have a microwave and minibar but it did not. Staff were cordial and available when needed but didn’t really go out of their way, were usually just behind the desk on their cellphones, not the best impression.

Only one thing if I have to say. In the shower where you place the shampoo conditioner bodywash. The bottom fell out and the containers fell. But that's it.

Location, cleanliness, staff, upstairs patio. Our room specifically did not have a chair or desk. And, it was very unprivate, surrounded by the intake desk, a courtyard at the entrance.

The bathroom is extremely small making it difficult to close the door and there was nowhere to put our stuff or to hang up towels.

Location, building A bit dated, beds were very uncomfortable

Full of character ,quirky layout and decoration. Staff helpful and welcoming, Great location right up near the cathedral within a few minutes walk of the main tourist areas . We had a deluxe double which was great with a little private balcony seating area, huge super king bed and nicely decorated bathroom. Quiet and cool within and even though central it is located on a quiet side street. Plenty of breakfast options from right outside the door. We had no problems or dislikes but there are a couple of things that could affect others. It is a very old building in an old part of town which we loved but there are a lot of stairs with twists and turns to get up to second floor. Not a problem for us but could be tricky for anyone with mobility issues. Toilet paper could not be flushed and had to be put in small bin which is emptied daily when the room was serviced. This is not unusual in most of the older hotel buildings around Oaxaca due to the ancient sewer system and we had experienced it it other places.

This is a great property and super friendly staff, I would stay again. Its in a great location walkable to pretty much all over the central. Did not notice any noice especially during Dia de Muertos. Only thing to mention wifi was not string where our room was, it was strong at the front door but not in the bed room but it was not mandatory for us since prefer without network especially in Oaxaca. Nothing to mention.

Location. Alejandro, the front desk guy. Terrace is nice. Room was small, as was bathroom. Some of the finishes need refurbishing.

Location!!!! Not coffe-bar at late night

The property was in an excellent location with easy walking access to restaurants, shopping and churches. The decor of the property was religious which was very comforting. The rooms were all unique and we loved the roof terrace with the coffee and tea bar and comfortable patio tables. Our king suite also had its own terrace with a patio tables and umbrella. The bathroom was also very nice in our room. The staff were all super friendly and helpful and there were front desk staff available all day. The only drawback for this visit and it wasn’t a bad thing is that they are remodeling some of the guest suites so there was construction noise and dust during the day while we were staying there. The good news is that on our next visit, we will have more nice rooms to choose from.

People were so friendly at the hotel

Great location in the heart of Oaxaca. Unbeatable value! The bed was a bit narrow for two people, room was quite dark. We couldn’t use the safe since it was blocked.

It was clean, spacious, and very central!

One of the best hotels I have ever stayed in Very helpful and friendly

Dirt on stairs, unclean WC upon arrival, very low water pressure, limited hot water

Close to Santo Domingo church and area . Quiet . Good value for money . Helpful staff A little dark