Express Inn & Suites
About Express Inn & Suites
This hotel is located 2 miles from Ontario International Airport and the Ontario Convention Center. The hotel offers an outdoor swimming pool and free Wi-Fi. The hotel features a microwave and refrigerator in every guest room. A cable TV is included. Guests will enjoy access to copy and fax services at the Ontario Travelodge. Launderette facilities are available. Citizens Business Bank ARENA is 10 minutes drive from the hotel. Planes of Fame Air Museum is 8.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Breakfast available
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
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Ive never known a motel who can put a hold on a credit/debit card for a deposit! They claimed they couldnt do that because I paid online so I had to pay cash. Wouldnt you know it, they conveniently had an atm machine on the property that charged $3.50 to make a withdrawal. Nice way to earn extra money for the motel!!
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No don't disturb signs. Your getting a knock weather you like it or not other than that was fine. Oh crappy blankets
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Very rude and they kicked me out
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Very rude and kicked me out for nothing
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The staff is horrible and very rude. Also the description is odd. We have to pay for non smoking area an extra fee if $25 and $60 as deposit.
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Cool area
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Excellent service
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The room was very clean and house cleaning came everyday. I just wish that the room had a hairdryer, coffee pot, and iron and ironing board.
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Exceptional
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Room was relatively clean The owner+rep are very inconsiderate and rude. You have to be careful and read all the hotel policy. May be feed the policy in claude/chargpt before you make a decision. They will take $60 cash deposit. And they will enforce on the dot check out. For similar price, you should be able to book much better stay. I just didn't have enough time to pick.
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One of my favorite places to stay when I visit Cali very clean friendly staff and the price the best 👍
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I liked how close it was to the airport and other cities. I did not like the beds. They were super uncomfortable, the bed was hard as a rock and it felt like I was sleeping on the floor. Also the base it’s too out that you will hit your toes and it makes a loud metallic sound. They can improve by replacing the mattress or putting a 3 to 6’ foam cover if they don’t want to replace. Also they need to add an extra mirror
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Parking was very easy and available. Room was very nice and comfortable. I had a very nice stay there.
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The pool Everything, placement, amenities, staff and room
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No
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The room was very clean and the property is well maintained. The check-in process was the worse I have ever experienced. They made me pay a $60 deposit in CASH! Yes cash only. It was very late and their ATM did not work. I was lucky and did find the money at in the bottom of my purse. Then he handed my room card. NO receipt, no knowledge of the cash. I asked him for a receipt he said go to Expedia and they have the receipt. I told him no I need a receipt proving I gave you $60 cash for a deposit! He could not print anything and I made him write me a receipt. It was a very strange! Next time I should read the reviews. Also one more thing, I was getting I and got two buckets full then some man came out and yelled at me and told me NO MORE ice for you! That was upsetting also.
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The rooms are very clean and modern. The staff is very friendly and helpful and always smiling. I recommend this place everytime
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Disappointing
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Clean and modern looking rooms. NA
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Exceptional
