Mai Hana Hotel & Suites

Todo súper.

Very clean! Air was great! Close to everything! Will stay again.

The best were the very helpful staff. Location was excellent and price/offerings made this an outstanding value choice

Clean room, breakfast was great.

Location is great.

Solo cambiaría el desayuno podría variar un poco más.

Its ok , bed was hard , need new matt

N/A

Location good, staff good, looks clean, the bed mattress was a little hard and lumpy could use a new mattress. But other than that it was decent.

Location was extremely poor, all tourists & low class restaurants. The bathroom was not clean with a line of scum oil around the tub. I called reception for bleach cleaner. TV did not work, Toilet did not flush. We only stayed 1 night. The pool area was filthy.

Room was clean, staff were nice, breakfast was good, A/C was good but after being in the pool then going back to the room my grandkids were cold so I turned the heat on and must’ve had dust in it because it smelled like the room was on fire. I immediately turn the heat off and it was fine. I would have to say the only thing I had a complaint about was there were only 2 towels for 4 people and no washcloths when we got in the room. I asked at the front desk for more and was told they were all out and couldn’t guarantee that they would have any in the morning. I also asked for some towels for the pool (again all 4 of us were going swimming), there was only 1 towel and again couldn’t guarantee when they would have any more. The next day my daughter asked for a pool towel and only 1 was available again.

The breakfast was good but other people where not be concerned of others. They didn't have any wash rags and not towels. Had to use pool towels. House keeping was knocking on my door at 924am in the morning. So when I didn't answer fast enough they came in my room. Why are you doing house keeping when people are sleep? When I came back from the parks they still didn't have wash rags after the guy in the morning told me they had some. People like the wash rags so much they take them home. The hotel was booked so if you knew that why were you not prepared? Then they said only one washing machine was working. NEVER COMING BACK HERE AGAIN!

Staff, and it was close to many restourants. I dont think it deserves 9.0 yes good value for money but photos was ai crafted and over showed a simple hostel like a real hotel. But expect nothing but a hostel.

Room was exceptionally clean. Staff was friendly. Bed was comfortable. Air conditioning was on the noisy side but other than that no complaints or issues. Check in was easy, check out was a breeze and overall I’m pleased with my stay at Mai Hana.

i do wish they gave you shampoo & conditioner & body wash. i always forget to bring some…

It was nice N.A.

Pleasant

Breakfast was not tasty at all. The eggs were not good.

The staff were one of the highlights of my stay friendly, welcoming, and always willing to help with any requests or questions. Their professionalism really added to the overall experience. Breakfast was decent, with a good variety to start the day, although expanding the options a bit (especially for dietary preferences) would make it even better. The dining area was clean and well-organized. The air conditioning worked efficiently, which was especially important given the warm weather. It kept the room at a comfortable temperature without being too loud. What I really liked and found unique about the property was its peaceful atmosphere and convenient location it was easy to get around and yet still felt quiet and relaxing. The design and layout also gave it a cozy feel that stood out compared to more generic hotels. On the downside, there were a few minor things that could be improved. The breakfast variety, as mentioned, could be better, and there were small maintenance details in the room that could use attention. Nothing major, but worth noting for future improvements. Overall, I would recommend this property to other travelers looking for a clean, comfortable, and friendly place to stay. With a few small enhancements, it could easily be an excellent expe

Pleasant