Hilton Vacation Club The Cove on Ormond Beach

Loved the place

The room was a very clean, and staff was friendly and helpful

Excellent

The pool was under construction which we didn’t know until we arrived. But we were able to use pool next door.

The room was nicely decorated and nice quality. The View was great of the Ocean. The inside of room was very clean but dirty from AC. Was a dirt film on paper towels as very old. The kitchen was dirty with greasy film on stove coffee pot was very dirty of old coffee and water stain, fridge was not clean. Front desk told me the beds were very comfy, well The mattress was so close to the floor hard to get in it or out! was like you forgot to put the legs or frame under it, never saw this ! This room was very unorganized, for layout. I have stayed few times and paid the same price and had large rooms. The pool has been under construction for very very long time! and very inconvenient to go to another building for one or ocean access. It is very old and walls and elevator is very small for a hotel! This is not my first choice to stay.

Beautiful hotel. Great area

I am a frequent guest of The Cove and have been for many years. The welcoming staff, their consistency and willingness to provide top service keeps me coming back. Its my families preferred spot to come and although we miss the original water slide and will miss the lazy river, we look forward to the new changes.

The hotel staff and the hotel itself is nice and clean. You do get a big room with a kitchen and a balcony or porch. However, the beds are super uncomfortable in my opinion. My back hurt sleeping on it because it was so stiff. I also didn't care for that the balcony faced towards the road instead of the ocean. You can see the ocean to the right when you stand on your balcony, but I would much prefer if it faced the ocean rather the parking lot. The last thing I'll say is I don't like that there are 2 separate buildings at the

The pool was under construction and there were no lounge chairs on the beach. Since it's a vacation club, they try to get you to go to a timeshare presentation when you check in. Balconies with views of the ocean and beach front access.

Balcony

Room was not bad Walk to the pool was a long walk. They charged me way too much extra fees.

The pull-out sofa bed was in excellent shape. It had a good mattress and not a flimsy one. So I did not need the air mattress that we had brought with us. The pool area was under construction; however, we were pleasantly surprised by the neighboring pool facilities, which we could use during our stay. Overall, it was a great place to enjoy our vacation.

I have been a frequent summer guest of this particular Inn for nearly 2 decades now. I have witnessed many changes and developments. This current transition is looking like the best one since they first began as a Vacation Club. I am never disappointed by how welcoming the staff is upon arrival of guests. They are perfectly balanced with kindness and professionalissm

Great place to stay 10/10

Have been coming to this property for over 10+ years (before Hilton Vacation Club) same week for an annual family reunion. Units are clean and comfortable year after year and we’ve noticed gradual improvements on the property overall since Hilton purchased. This year there was a power outage that caused an issue with the A/C in the south building making it very uncomfortable 2 nights in a row in the FL heat but they did a good job of keeping us updated on the repairs. The other frustration is related to the pool renovation that has been “under construction” for 2+ years. It was closed when we were here last year as well. Not sure why it is taking so long to renovate the pool area. Considering we have stayed here multiple years in a row, it’s very frustrating that you can’t book a room with better views. I never know year to year where my room will be located and this year, I did not like the view or location of my room at the very end of the building overlooking the parking lot and Atlantic Ave. Beach front property should give you choices and rate options for premium beach views.

Pool was Under construction so it was a bit loud. I’m sure it would’ve been a lot better if not for the noise.

This is a great oceanfront property with the convenience of having most of the things you’d find at home; full kitchens, washer and dryer living space. The views are amazing and being steps from the beach is priceless. Year after year we come to continue building wonderful memories

We love staying at The Cove every time we come to Ormond. Sara, front desk coordinator, really came through for my family’s experience. We decided to stay an extra day on our trip, we wanted to stay in our same room. After making several phone calls to varies parties within Hilton reservations, it looked as if we had to change rooms to stay one more night. My family and I came to terms with the prospect of having to move rooms, so we had everything packed and ready for the next day to swap rooms. At about 10am the next day, we receive a call from Sara at the front desk. She informed me that we could stay in the same room and not have to worry about moving everything around for one night to be in a different room. She came through in the clutch! A great vacation was had anyway, but this level of service and consideration really put the cherry on top! Thank you to Sara and the rest of the staff.

The staff was great, the room was nice. Booked for my honeymoon so we could have an ocean view with a pool for us to relax at. On check in I get told they are remodeling the pool and beach access you use the hotel next door. Thats something that should have been said before I arrived. I would have never came. Got to the room went to see the ocean view it was dumpsters and construction equipment. Still charged a resort fee? For what? There was nothing here to do or access. Guess I will do that on our next honeymoon....oh wait that only happens once! They dropped the ball. I wish I would have left at check in. Have asked for a different room to not look out at dumpsters they don't have one avaliable. This should be half price with nothing available to and offer a refund for guest not notified when booking. There is a shared balcony with a view of the pool under construction.

I was in room 508c which was the 5th floor. My room had a balcony and was on the side of the building and had a great side view of the ocean. The building smelled wonderful. Carpets in hallway were nice and clean, and so were the walls and mirrors and trim. My room had a kitchenette which was very nice. The bed was comfy! I couldnt figure out the T.v. Unfortunately we found 2 different palmetto bugs on separate occasions, but these are common in Florida. There was outdoor construction going on, therefore their outdoor pool wasnt available. However, they had an agreement with hotel right next door to use their outdoor, oceanfront pool . I would definitely stay there again. They had coffee available in the mornings I think in the main building? My hubby went to get it. There were 2 buildings side by side and always ample parking. I would definitely rent again. it would have been mice if they added a sitting chair to the room in the corner near sliding door. I would without question rent there again.