Golden Tulip Opera De Noailles

The staff and location were great! Our AC got locked the last night. We didn’t think to go ask for them to unlock it.

Shower has to have shelves for toiletries

Excellent location, wonderful staff, comfortable beds abd very nice linens and towels.

Ruined by Air Conditioning Failures — Two Rooms, No Real Solutions We chose this hotel specifically for its strong reviews and because it advertises air conditioning as a standard amenity. Unfortunately, our stay has been defined by a persistent AC failure that the hotel has repeatedly failed to resolve. At check-in, we were assigned Room 409 and only then informed that the air conditioning on that floor wasn’t working. The solution offered? A fan — in 33°C heat. The room was uninhabitable. We had to go back to the front desk ourselves and push for a room change, which should never have been necessary. To make matters worse, before being moved, staff came to our room to verify we hadn’t taken anything — an unwelcoming gesture given we were the ones being let down. Room 608 was barely better. Despite being set to 18°C at maximum fan speed by staff, no cold air was audible or felt from the unit. We managed to sleep, but returning to the room at 3 PM the next day — after the AC had been running all day — we found it over 25°C and uncomfortable to the point of perspiration. When we called the front desk at 5:40 PM, we were told the AC appeared fine on their end and that they’d send up a Dyson fan. Again, a fan. Interestingly, the room did cool down shortly after that call, suggesting something was quietly adjusted — which only confirms the problem was real and fixable all along. The core failure here isn’t just the AC — it’s the lack of proactive communication and accountability. The hotel was aware of the issue before we checked in and said nothing. Every solution required us to complain first. And offering fans as a substitute for functioning AC,

Breakfast was good. Location is the best. Hotel officials, especially the lady Kimberley. She is very friendly, kind and helpful.

The elevator door at 4 th floor was closing in small motion

The staff was very polite and helpful. The breakfast was really good!

great

Location perfect... room perfect... staff was great and helpful...

Elite location, can't beat it Our check in was delayed by about an hour, we had to stay in the lobby in the time being, it was a mild inconvenience. Room is subpar, very small and cramped. You need a physical key to enter the room, and you need to deposit said key to the reception any time you want to go out, felt more like a motel than a hotel

Nothing

Great location, quiet & close to everything

The entire stay has been extremely disappointing. The room condition was very poor, with water leaking from the shower and flooding the room, and the overall cleanliness was unacceptable. In addition, the bathroom floor tiles were loose and unstable, posing a safety hazard and causing injury to our feet during our stay. The elevator was also in very poor condition and highly concerning, as it was used both by guests and for transporting garbage, which is completely unacceptable in a hotel of this standard. The breakfast experience was equally disturbing. The coffee machine was not functioning, and the cups had a strong unpleasant smell, making them unusable. I also observed serious hygiene concerns, as the same elevator used for waste transportation appeared to be used by staff during service operations. Furthermore, I saw staff handling and preparing food, including cutting fruit, without wearing gloves, which is highly unhygienic. Additionally, we were unable to sleep due to constant noise from the room above us, which made the stay even more unbearable. I had a very serious incident with one staff member who behaved in a rude and aggressive manner, spoke disrespectfully, and threw the room key at us in front of other guests. Despite the seriousness of this incident, no apology or responsibility was offered by the hotel. I would like to clarify that during the incident, the situation was highly stressful and emotionally distressing for me and my family, especially my elderly mother, who was visibly affected. The photo I took was captured at the moment when the staff member was still disregarding us and speaking to another guest without any attempt to apologize or acknowledge the situation, despite my mother being visibly distressed. I was with my elderly parents, and the situation caused extreme stress. My mother became unwell, and her blood pressure reached a very dangerous level due to fear and stress. Nothing

The location is superb. Every staff is very helpful.

Everything, from the location to stuff their willing to help is amazing Nothing

The check out is very early ( 11:00) After requesting extra time for the check out I was charged for two persons instead if one.

Excellent location near the Opera Garnier and many restaurants. Room was tiny, but immaculate, and well-maintained. Breakfast buffet was very good. Staff are exceptional, in terms of cordiality and helpfulness. Rooms are small.

The internet is super fast, streaming 4K with ping 7ms. The staff are super friendly. They serve the breakfast at the room with your choice. Very quiet place. The twin beds could not be properly joined and kept sliding, making both sleeping and sitting upright uncomfortable. The shower was poorly designed, with no proper cabin or separation, only a short curtain, causing water to spill across the bathroom floor and preventing me to use the hair dryer safely. The room was on the ground floor with a window facing the reception area, offering very limited privacy. Despite the hotel’s request to reuse towels for environmental reasons, there were no towel hooks or hangers in the bathroom. Most concerning, the room was significantly smaller and very different from the advertised images.

Location was close to dining, shops, convenience to transit stations and stops. Breakfast was nice, friendly staff. Room was clean and well taken care of daily. Would be nice to provide small wash towels for your face and hands.

Breakfast was very good- Staff was super friendly- nice lobby- excellent lady server in Breakfast room Room was too small