La Clef Tour Eiffel Paris by The Crest Collection
About La Clef Tour Eiffel Paris by The Crest Collection
Located in Paris, less than 0.6 mi from Eiffel Tower, La Clef Tour Eiffel Paris by The Crest Collection features accommodations with a fitness center, private parking, a shared lounge and a bar. With free WiFi, this 5-star hotel offers room service and a business center. The property is 1.9 mi from the city center and 0.9 mi from Arc de Triomphe. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bath or shower, free toiletries and a hairdryer. Rooms come with a coffee machine, while certain rooms are equipped with a kitchen with a fridge, a dishwasher and an oven. At La Clef Tour Eiffel Paris by The Crest Collection the rooms are equipped with bed linen and towels. The accommodations offers a buffet or American breakfast. At La Clef Tour Eiffel Paris by The Crest Collection guests are welcome to take advantage of a Turkish bath. Speaking Arabic, English, Spanish and French at the reception, staff are always at hand to help. Palais des Congrès de Paris is 1.2 mi from the hotel, while Musée de l'Orangerie is 1.7 mi from the property. Paris - Orly Airport is 13 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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A complete disappointment — nowhere near a five-star experience. We chose this hotel because a friend of mine had stayed at another property from the same brand on the Champs-Élysées and had been absolutely delighted with her experience. Unfortunately, our stay at this location could not have been more different. The hotel, and especially the rooms, are extremely outdated and poorly maintained. The cabinet doors concealing the washing machine would not close because the fittings and screws were loose — the kind of basic maintenance issue you would not expect even in a modest property, let alone a supposed five-star hotel. The air conditioning was a separate nightmare. It could not be properly regulated: we either had to sleep without it or endure extremely cold air blowing directly and constantly into the room. I became ill during the stay because of it. The heated towel rail, which we needed to dry the clothes we had washed, did not work either. When we asked a staff member for help, he admitted that he did not know how it worked and simply left without resolving the issue. Even worse, the bathroom ceiling was covered in grey mould, apparently caused by dampness. This was not a small, isolated patch — practically the entire ceiling was grey. The condition of the room was unacceptable and potentially unhealthy. However, the most disturbing part of our stay was what happened to my pyjamas. We stayed for only two nights, and after housekeeping serviced the room following our first night, I returned to discover that my pyjamas, which I had left on the bed, were missing. Initially, the hotel suggested that housekeeping might have accidentally collected them together with the bed linen and sent them to the laundry. This explanation was deeply concerning. I asked the staff: what if, instead of my pyjamas, it had been my Cartier watch left on the bed? Would that also have been collected “by accident”?
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Exceptional
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Superb
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Location High price
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Passable
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Exceptional
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Disappointing
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Exceptional
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Superb
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Exceptional
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Almost every thing, it’s good for family and its provide all the needs Nothing
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Exceptional
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Very good
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Perfect location, wonderful staff. Very clean. Excellent view of Eiffel Tower from our room. Would definitely stop here again. Merci! Absolutely nothing
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Comfort and very good location
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Superb
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Exceptional
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the breakfast was good nothing
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Fantasic location, 10 minutes walk to the Effiel tower, along with the main resturant and cafe hotspots! Clean, mordern hotel, nothing special but location would be hard to beat. Unfortunately, the hotel didn't have the room I had booked with a balcony available on arrival. They did upgrade us by two room categories, which was appreciated, but the upgraded room still didn't have a balcony, which was disappointing. The bathtub also had extremely low water pressure on the first night, making it difficult to use. However, after I reported the issue, it was fixed immediately, so I was happy with how quickly the staff responded. The staff were friendly and did their best, although they seemed a little understaffed. That said, I visited during Paris Fashion Week, so I understand it was an exceptionally busy period.
